I am having the strangest issue with EV 10 at the moment. I upgraded the system from EV 10 to 10.0.4. Upgrade went through fine, all databases upgraded without any issues. But when I try and access the VAC it states that it cannot connect to the directory please check that the SQL server is avalible (It is) and that the service is running (which it is).
If i look into the events I get a information stating that I must check the events on the SQL server to see if there are any erors:
Cannot connect to the Enterprise Vault Directory service.
Check the Enterprise Vault event log on ZATERSQL01 to find the cause of the problem.
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.4.0&build=10.0.4.1189&error...
On the SQL server I have a 17806 error which relates to a SSPI handshake failed error code: 0x8009030c state 14. I have attached a screenshot. EV has sysadmin rights on SQL and DBower on the databases.
I have seen this before, but not sure on how I fixed it. Some research shows some causes. Your best bet is to check the SQL Server Security Event Log for errors related to the VSA/your account. Also check this article:
In addition to this, I believe you also need to check if the security log is not full. If it is, then make sure oldest events are overwritten (or enlarge log)
Thanks for the advise: Foudn the following