I have problem with discovery accelerator, this case is new for me, when create case from discovery accelerator client and perform archive search, it allways error "String was not recognize as a Valid Date Time" like picture below
then, i also check on event viewer DA Server, and i am facing event ID 297,
APP AT - Customer ID: 1 - Error processing Vault to Search off the queue: Searching Vault Thread - worker thread for index server: 1 (1)
Vault ID: 15
Number of tries: 5
Cause:String was not recognized as a valid DateTime.
this is first time i am facing this issue, thanks for your help
I'd expect additional events in the Veritas Enterprise Vault eventlog on the ev-server itself (the one where the archives reside / that is responsible for indexing of the archives).
Can you check the log to see if there are other events around this time?Is the region setting on the ev-server set to something different than English?
Which version of EV are you using?