EV 10.0.1 Event ID 7110

EVGarrison · ‎03-05-2013

Hi all,

I made a change to the backup procedure as i noticed the Partitions werent thinking they were getting backed up and it was due to the Arcserve account was trying to put the SG into Read only mode using the standrad script. Thats all sorted now as the backups run fine and no erros are being seen for that now.

However after the services started backup we have seen 62 7110 fired saying:

An invalid SIS part was encountered while doing watch file scan. Following further information is available.

Partition Name = Exchange Ptn1

VaultStoreEntryId = 16015A7981113D14DB2558EB2F56A1C8D1210000evserver1

ParentTransactionID = B13B152FD8A7D87A1ABD7AC147B84C71

Invalid Reason = Verification failed for sis part when post processing Saveset with TID = [D09FF3461A987B5936EFCF5B4466A6A1].

Following sis part details are available:

FPDistinctionByte = [123]

FPHashPart1 = [359658472]

UniqueId = [0].

The Parent Transaction ID isnt always the same and so is the invalid reason.

The FPDistinctionByte and FPHashPart1 are always different.

Ive also changed the Partition to check from Use trigger file to use archive attribute

Can anyone help with what these are and if we need to worry?

Thanks

JesusWept3 · ‎03-05-2013

Do you use Collections at all? http://www.symantec.com/business/support/index?page=content&id=TECH199104

https://www.linkedin.com/in/alex-allen-turl-07370146

EVGarrison · ‎03-05-2013

In addition, we have had lots more fire off in the last 20 mins. Probably getting about 10-15 a minute.

Clearly one of the changes made has kicked it into life to be checking something it hasnt checked in months.

It does seem to have finished now.

Arjun_Shelke · ‎03-05-2013

check this out

http://www.symantec.com/docs/TECH199104

EVGarrison · ‎03-05-2013

Yes we do, ill take a look at the link now and let you know.

EVGarrison · ‎03-05-2013

Ahh yes i did see this earlier but couldnt see how i could check if the ARCHDVSSP or even where its particular location was to confirm if this was why i was seeing it.

Can i regard it as a non issue? I wont expect to see them again?

Regards

Arjun_Shelke · ‎03-05-2013

As of now you can subscribe to the technote and you will be noticed when it is fixed. You can ignore this error for now, just make sure those items are retrieved without any error at client end

EVGarrison · ‎03-05-2013

Thanks Arjun,

How do i find what items these are refering too? They are just alpha/numeric sequences...

I will tack them down if i know how.

Regards

Arjun_Shelke · ‎03-05-2013

Basically the Parent Trasaction ID is your main Saveset. So using this ID in SQL query, you can find which Archive it is associated with.

Use VaultStoreDBName

--Declare parameters in our case IDTras = B13B152FD8A7D87A1ABD7AC147B84C71

Set @IDTransaction = 'B13B152F-D8A7-D87A-1ABD7AC147B84C71'

Select

Arch1.archivename

,IDTransaction

,ArchivepointID

from enterprisevaultdirectory.dbo.archive Arch1

join enterprisevaultdirectory.dbo.root r1 on Arch1.rootidentity = r1.rootidentity

join archivepoint on r1.vaultentryid = archivepoint.archivepointid

join saveset on archivepoint.archivepointidentity = saveset.archivepointidentity

where idtransaction = @IDtransaction

Once you know the name of the archive, you can use EVSVR interactive mode and use DumpSaveset with Archive ID and Saveset ID to recombine the archived item in MSG file. Try to open the msg file, if it opens up fine then you are good.

Refer DumpSaveset command using EVSVR
Article URL http://www.symantec.com/docs/HOWTO37697

EVGarrison · ‎03-05-2013

Im in a bit deep here so bare with me!

Ive run your query against the Vault store DB and got then when i parse it:

Msg 137, Level 15, State 1, Line 5

Must declare the scalar variable "@IDTransaction".

Msg 137, Level 15, State 2, Line 23

Must declare the scalar variable "@IDtransaction".

What have i done wrong here, i wouldnt call myself a SQL guru....

Arjun_Shelke · ‎03-05-2013

Oh my bad...you will need to declare the variable in this query...so add following on top