09-15-2014 07:58 AM
Hi,
I am testing E-vault 10.0.4 File Server Archiving,
i am able to archive but placeholders are not created on all the files.
Note: archived with policy set to archive all, Remove safety copies: Immediately after archive, back up is enabled, Share with full control
As you can see, its only "streams" that gets archived, Sometimes "Eula" gets archived at other times it doesnt.
I dont seem to know what the issue is, kindly assist urgently.
Thanks.
09-15-2014 09:31 AM
Hello ojay4real,
Have you reviewed the FSA Archiving Report? It's located under the Enterprise Vault installation directory\Reports\FSA\[FSA Archiving Task]. If there are any issues creating the placeholders, that report provides more details.
09-15-2014 11:09 AM
Hi,
According the images, verify the question about Event ID 41070.
Consult the technote below:
http://www.symantec.com/business/support/index?page=content&id=TECH174140
09-16-2014 05:40 AM
Thanks GabeV and Carlos,
I navigated to the report section and saw this I tried out solutions like disabling Digest then Basic authentication, using a (backup NT Backup) then a trigger file but still got the same issue.
Any more ideas would be appreciated.
Thanks
09-16-2014 06:06 AM
What's your shortcut creation settings under the FSA archiving policy? Open your FSA volume/folder policy > archiving rules > select the rule under the list > click on Edit and then the Shortcut Creation tab. Make sure you have 'Create shortcut immediately'.
09-16-2014 06:39 AM
It was already set that way
09-16-2014 09:20 AM
You can setup a dtrace to verify what could be affecting the process. Dtrace EVFsaArchivingTask on the EV server and EVPlaceholderService in the file server side:
How to run Dtrace to help diagnose issues with Enterprise Vault
http://www.symantec.com/docs/TECH38122
Then, run the FSA Archiving Task again and take a look at the log files.