EV 10.0.4 FSA Weird Indexing Issue

Hi Experts,

 

Need assistance on some weird issue on Indexing I'm having with the EV FSA I'm working on.

Basically, I moved the Index Location from one disk (10TB) to another (5TB) on the same server. The 10TB disk (e.g. the name of the disk is vol01) contains the ff:

Enterprise Vault Cache

Enterprise Vault Temp worker files

Microsoft Message Queue

Enterprise Vault Shopping folder

Enterprise Vault Indexes

 

I moved all the above to the 5TB disk (e.g. the name of the disk is vol02).

I have moved Index locations before (with EV Mailbox/Journal Archiving) following the steps like stopping the Indexing service, copy the date to the disk, updating SQL IndexRootPathEntry, etc and it was successful and no issues but now I'm having issue with EV FSA.

 

After I moved the Index location to the new disk, everytime the FSA Archiving Tasks runs, it re-creates the old Index folders.

 

F:\mnt\vol01\Indexes\index1\.....

F:\mnt\vol01\Indexes\index2\.....

F:\mnt\vol01\Indexes\index3\.....

F:\mnt\vol01\Indexes\index4\.....

F:\mnt\vol01\Indexes\index5\.....

F:\mnt\vol01\Indexes\index6\.....

F:\mnt\vol01\Indexes\index7\.....

F:\mnt\vol01\Indexes\index8\.....

 

And the new Index locations F:\mnt\vol02\Indexes\index1...index8 are not getting updated the way I see from the modified date.

 

Would you be able to help me what is causing this? Thanks in advance.

 


 

1 Solution

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Accepted Solution!

Re: EV 10.0.4 FSA Weird Indexing Issue

Have you seen this technote about updating the Index location ?

https://www.veritas.com/support/en_US/article.HOWTO59084

 

Make sure to stop the index service before starting the move action !

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2 Replies
Highlighted
Accepted Solution!

Re: EV 10.0.4 FSA Weird Indexing Issue

Have you seen this technote about updating the Index location ?

https://www.veritas.com/support/en_US/article.HOWTO59084

 

Make sure to stop the index service before starting the move action !

View solution in original post

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Re: EV 10.0.4 FSA Weird Indexing Issue

Thanks ZeRoC00L for your response. Thank you for this technote, it seemed I did follow the wrong technote (https://www.veritas.com/support/en_US/article.TECH35596) which I've been doing for EV9 before. I'll try that one out.