02-03-2012 03:14 PM
Hi,
Hope that someone can help me i search a while but without any success. I have a fresh new installation of Enterprise Vault in a VMware envoirment and now i have only 4 enabled mailbox. I tryied to upgrade my vmware tools and it restart EV services and than the VM. Now my Enterprise Vault Indexing Service is not starting and i have the following event id:
Eventid 41335 and 41370
The Enterprise Vault installation is currently in maintenance mode and consequently unable to process your request. Maintenance mode was initiated because [System Administrator requested shutdown]. (ID: CORE_MAINTENANCE_MODE)
and Event id 41312
The Indexing Service could not complete all the required startup routines: Starting Index Engine failed. Service will be stopped.
T
Thanks,
Solved! Go to Solution.
02-03-2012 04:01 PM
Take a look at this technote. There are loads of topics:
Article: HOWTO58947 | | | Created: 2011-08-15 | | | Updated: 2012-02-03 | | | Article URL http://www.symantec.com/docs/HOWTO58947 |
This one should help you out:
HOWTO65752 Demo: How to Manage Enterprise Vault 10.x Indexing
02-03-2012 03:29 PM
You might try the steps outlined here:
Article URL http://www.symantec.com/docs/HOWTO59060
If that doesn't work I would recommend calling support.
02-03-2012 03:45 PM
Tony,
Thanks for you fast answer . In the end i was able to start the service after i had renamed 2 files in C:\Program Files (x86)\Enterprise Vault\EVIndexing\maintenance-mode and C:\Program Files (x86)\Enterprise Vault\EVIndexing\bin\maintenance-mode. how can i see if the service is running ok?
Thanks
02-03-2012 04:01 PM
Take a look at this technote. There are loads of topics:
Article: HOWTO58947 | | | Created: 2011-08-15 | | | Updated: 2012-02-03 | | | Article URL http://www.symantec.com/docs/HOWTO58947 |
This one should help you out:
HOWTO65752 Demo: How to Manage Enterprise Vault 10.x Indexing
02-04-2012 04:00 AM
Tony,
Thanks for you answer. Another question :) after that problem i saw that nothing is archiving on my mailboxes and if i'm trying to run the task on select mailboxes i have no Mailboxes found but i have enabled 3 mailboxes on that server.
Alex