09-09-2013 03:51 PM
09-09-2013 04:43 PM
Did you check the back-end configuration as well?
09-09-2013 08:49 PM
On affected exchange server, have you installed any exchange SP OR Hot Fix? OR Have you install HF on other servers but not in affected server?
http://www.symantec.com/docs/TECH56061
09-09-2013 11:16 PM
The OWA icons are basically nothing but exchange control files. There can be 2 possibilities, either extensions are not able to fetch the hidden message from users mailbox or incorrect control files. Troubleshooting Exchange 2003 OWA - EV integration somtimes takes time to understand and find the cause.
Can you post following from affected Backend (Mail) Server?
1. Backend2003setup.wsf.log
2. ****controls.wsf.log
You will find these logs under EV OWA extensions installation directory. (C:\Program Files\Enterprise Vault\OWA)
09-10-2013 09:24 AM
Just FYI,
You can add files as attachments, it will keep the thread easy to read and also let the config file be easier to read. :)
09-10-2013 10:57 AM
Both files attached.
09-10-2013 10:58 AM
Files attached
09-11-2013 07:16 AM
Ran the following cscript backend2003setup.wsf /formregdomain:domain.local
Now receive the following error when opeing an email in owa
invalid URIL The format of the URI could not be determined