09-09-2013 03:51 PM
09-09-2013 04:43 PM
Did you check the back-end configuration as well?
09-09-2013 08:49 PM
On affected exchange server, have you installed any exchange SP OR Hot Fix? OR Have you install HF on other servers but not in affected server?
09-09-2013 11:16 PM
The OWA icons are basically nothing but exchange control files. There can be 2 possibilities, either extensions are not able to fetch the hidden message from users mailbox or incorrect control files. Troubleshooting Exchange 2003 OWA - EV integration somtimes takes time to understand and find the cause.
Can you post following from affected Backend (Mail) Server?
You will find these logs under EV OWA extensions installation directory. (C:\Program Files\Enterprise Vault\OWA)
09-10-2013 09:24 AM
You can add files as attachments, it will keep the thread easy to read and also let the config file be easier to read. :)
09-10-2013 10:57 AM
09-10-2013 10:58 AM
09-11-2013 07:16 AM
Ran the following cscript backend2003setup.wsf /formregdomain:domain.local
Now receive the following error when opeing an email in owa
invalid URIL The format of the URI could not be determined