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EV 11 - IMAPEnabled.html Not Sent

InsentraCameron
Level 4
Partner Accredited Certified

Hello,

I have EV installed at a custoemer and they have IMAP enabled.

Users can be enabled for IMAP access but IMAPEnabled.html is not sent when the provisioning task is run even though it is configured to.

The error that results is: The remote certificate is invalid according to the validation procedure.

Someone also asked this question about 11 months ago which can be found here.

Is the certificate error related to Exchange? The interesting thing is that when users are enabled for mailbox archiving the notification email is successfully sent.

Cheers

Cameron

1 ACCEPTED SOLUTION

Accepted Solutions

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

my guess would be that the certificate is related to the smtp relay you have setup for IMAP. IMAP doesn't use Exchange )like mailbox archiving does.)

View solution in original post

2 REPLIES 2

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

my guess would be that the certificate is related to the smtp relay you have setup for IMAP. IMAP doesn't use Exchange )like mailbox archiving does.)

InsentraCameron
Level 4
Partner Accredited Certified

Hi Andrew. You are exactly right!

I adjusted the SMPT settings (to SMTP on port 25 with no authentication) in the IMAP policy reran the Client Access Provisioning Task and it worked.

Thanks!!!