cancel
Showing results for 
Search instead for 
Did you mean: 

EV 11 Web App cannot connect external

PoorAdmin
Level 6

Using the EV11 web app thorugh OWA 2013 dose not work externally. It works find when I am connected to our internal domain. Also it works fine with Outlook 2013 externally. When I try to run it from OWA external I get an error that says the app may not have loaded properly. If I hit ctrl and click the error msg then I get an error page that says the page cannot be display. the url that is listed is the internal domain name of the vault server. Is there anywher that I can change that value to use the external name of our EV server?

1 ACCEPTED SOLUTION

Accepted Solutions

RahulG
Level 6
Employee

 

Refer the following videos.

If you have a TMG server refer  http://www.symantec.com/business/support/index?page=content&id=TECH199448

$Mbx = get-mailbox "mailbox"
New-App -mailbox $Mbx.LegacyExchangeDN -Url `
("http://EV_server/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn=" +
$Mbx.LegacyExchangeDN + "&BaseURL=https://published_server/EnterpriseVault")
where:
■ mailbox is the name of a mailbox that is enabled for archiving, and that you
want to enable for the Office Mail App.
■ EV_server is the name of any Enterprise Vault server in your site. This
Enterprise Vault server is not necessarily the one thatis used to load the Office
Mail App. The Enterprise Vault server that is used to load the Office Mail App
is the server that is specified in the BaseURL parameter.
■ published_server is the name ofthe external server as published by the TMG.
Since the SourceLocation in the manifest will be used to load the Office Mail App
in Outlook or OWA regardless of the location of the client (internal or external),
then a split DNS configuration has to be used. The DNS configuration must ensure
that externally published_server will resolve to the TMG.
Deploying the Office Mail App externally through TMG
Deployment considerations
8Internally, there are the following possibilities for how DNS can be configured:
■ Make TMG publish the server (published_server) on the internal network
and make the internal DNS resolve published_server to the internal TMG
interface.
■ Pick one Enterprise Vault server and make the internal DNS resolve
published_server to that Enterprise Vault server. If Office Mail App use is
high, it could affect the overall performance of that server.
■ Use round robin DNS to resolve published_server to any one ofthe Enterprise
Vault servers in the site.

 

View solution in original post

4 REPLIES 4

RahulG
Level 6
Employee

 

Refer the following videos.

If you have a TMG server refer  http://www.symantec.com/business/support/index?page=content&id=TECH199448

$Mbx = get-mailbox "mailbox"
New-App -mailbox $Mbx.LegacyExchangeDN -Url `
("http://EV_server/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn=" +
$Mbx.LegacyExchangeDN + "&BaseURL=https://published_server/EnterpriseVault")
where:
■ mailbox is the name of a mailbox that is enabled for archiving, and that you
want to enable for the Office Mail App.
■ EV_server is the name of any Enterprise Vault server in your site. This
Enterprise Vault server is not necessarily the one thatis used to load the Office
Mail App. The Enterprise Vault server that is used to load the Office Mail App
is the server that is specified in the BaseURL parameter.
■ published_server is the name ofthe external server as published by the TMG.
Since the SourceLocation in the manifest will be used to load the Office Mail App
in Outlook or OWA regardless of the location of the client (internal or external),
then a split DNS configuration has to be used. The DNS configuration must ensure
that externally published_server will resolve to the TMG.
Deploying the Office Mail App externally through TMG
Deployment considerations
8Internally, there are the following possibilities for how DNS can be configured:
■ Make TMG publish the server (published_server) on the internal network
and make the internal DNS resolve published_server to the internal TMG
interface.
■ Pick one Enterprise Vault server and make the internal DNS resolve
published_server to that Enterprise Vault server. If Office Mail App use is
high, it could affect the overall performance of that server.
■ Use round robin DNS to resolve published_server to any one ofthe Enterprise
Vault servers in the site.

 

PoorAdmin
Level 6

Resolved. I did not have a baseUrl defined in my script.

PoorAdmin
Level 6

Also, how can I provision all users at once?

RahulG
Level 6
Employee

refer http://www.symantec.com/business/support/index?page=content&id=HOWTO97568#v81707423

http://www.symantec.com/business/support/index?page=content&id=HOWTO97574