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EV 11, error in index from search window

Sarah_Seftel1
Level 6
Partner Accredited

Hi,

EV 11 installed, when opening the search window via explorer, I browsed to a specific folder.
Right clicked a column, pressed customize - and in the property name added a wrong value.

From that moment, it cannot be edited at all, and when standing on that folder, I get an error.

meaning - I cannot remove this column at all now...

pictures attached.

also, event appears in event viewer - Invalid access to memory location. (Exception from HRESULT: 0x800703E6) (event number 41315, Index Query Server)

I guess this column property I have added is located somewhere - but how can I delete it?

 

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

Sarah_Seftel1
Level 6
Partner Accredited

Hi,

 

Solved the issue by recycling the IIS, after recycling - I was able to load the columns correctly and reset the view.

http://www.symantec.com/business/support/index?page=content&id=TECH180539

 

Sarah

View solution in original post

6 REPLIES 6

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

what did you enter?

Sarah_Seftel1
Level 6
Partner Accredited
adat Needed the archive date, for some reason I was sure same attribs from advanced=3 from old search will still be available....

Sarah_Seftel1
Level 6
Partner Accredited

Any ideas?

AmolB
Moderator
Moderator
Employee Accredited Certified

What happens when you click on the reset button in the customize columns window?

Sarah_Seftel1
Level 6
Partner Accredited

Once the folder view is not working because of the fault attribute - you cannot right click on the columns to reset it...

 

Sarah_Seftel1
Level 6
Partner Accredited

Hi,

 

Solved the issue by recycling the IIS, after recycling - I was able to load the columns correctly and reset the view.

http://www.symantec.com/business/support/index?page=content&id=TECH180539

 

Sarah