07-02-2019 03:42 PM
Hi,
This is a Fresh Lab Setup with EV 12.4.1. I had already setup EV 12.4 for Exchange Mailbox Archiving and with a basic setup, I do not see any issues popping out. Upgraded to EV 12.4.1 and configured Journal Archiving (I know folks will advocate SMTP Archiving and I will do so in the future). I am seeing an error in the Event Viewer every 15-20 mins for JournalMailboxManager suggesting the following...
"GetExchangeServerValues
EXCEPTION_ACCESS_VIOLATION Module[C:\Program Files (x86)\Enterprise Vault\ExchangeItemsU.dll];Thread[9436];AccessType[Write];Memory Address[0x69736A15];Base Offset[0x00006A15];Base Address[0x69730000]"
Also have collected Dtrace of the JournalTask and JournalMailboxManager.
Need to know where and what am I missing here?
07-08-2019 02:59 AM
Hi,
I recently had the same error in my 12.4.1 lab as I made some tests where I entered some invalid exchange connection information on the domain properties in the VAC on purpose.
Going through the dtrace provided. Is the connection information mentioned in this line correct?
{ExchangeConnectionPointInformation::IsValid:#60} Non-SSL connection to Exchange required using proxy server [exchange.globanet.lab]
Regards
Marc
10-04-2019 10:01 AM
I am experiencing the same error message:
GetExchangeServerValues
EXCEPTION_ACCESS_VIOLATION Module[C:\Program Files (x86)\Enterprise Vault\ExchangeItemsU.dll];Thread[36124];AccessType[Write];Memory Address[0x682B6A15];Base Offset[0x00006A15];Base Address[0x682B0000]
I have verified my connection method is correct, set on the domain properties. Has anyone found a solution ?
10-16-2019 10:43 AM
Have you tried this?
Servers upgraded to 12.4.1