We are running EV 7 SP4 and we are getting the following event id's on the server. I don't know what they mean and this just started happening out of the blue. Also, when we search the archive and select an e-mail to view we recieve the following "Failed to get the document from the Storage Service". Does anybody have any ideas?
Thanks,
Matt
Event Type: Error
Event Source: Enterprise Vault
Event Category: Storage Online
Event ID: 6796
Date: 4/21/2010
Time: 10:54:38 AM
User: N/A
Computer: EV7
Description:
A COM exception has been raised.
The parameter is incorrect. [0x80070057]
Internal reference
.\VaultStoreDB.cpp (CVaultStoreDB::ReadSavesetInformation) [lines {1209,1214,1229}] built Feb 15 16:59:11 2008
An exception is raised when a process encounters an unexpected fault.
Event Type: Warning
Event Source: Enterprise Vault
Event Category: Web Application (WP)
Event ID: 6287
Date: 4/21/2010
Time: 10:45:56 AM
User: N/A
Computer: EV7
Description:
Unable to fetch item from "Archive.****.com".
Reason: The parameter is incorrect. [0x80070057]
Saveset Id: 673000000000000~200802221413480000~0~324B0830FB91439198752FA7E3C9164&VolSetId=2
Archive Name: Journal Archive
Reference: [GOAFS]