Solved: EV 8 Client Behavior

AndrewB · ‎06-15-2009

EV 2007 SP5, Exchange 2007 SP1 UR6, Outlook 2007 SP2

With the new EV 8.0.1 client (DCOM) installed on my workstation for testing, I am unable to manually archive messages from any folders that are managed by an Exchange server policy. I have the "Archive Exchange Managed Folders" set to ON (and it's been that way for years.) I am not prompted when I use the EV 7.5.5 client. According to the latest compatibility charts, the only caveat with new client + older EV has to do with Vault Cache.

AndrewB · ‎06-26-2009

I read your case notes and can explain the problem. The EV 8 SP1 client is looking for different values for the 'Archive Exchange Managed Folders' EV Exchange Mailbox policy setting. In EV 2007 SP5 the setting values are 'ON' or 'OFF' as you know, but the EV 8 client is expecting the options: 'OFF', 'Normal' or 'Managed' which are only present in EV 8 and newer.
Since the EV 8 client does not know how to interpret the 'ON' value, it assumes it is turned off and then you get the message ' You cannot archive items in this folder, because it is managed by Microsoft Exchange Server'.
You will only be able to run the EV 2007 SP5 client until you upgrade the EV Server to EV 8 SP1. Then you will be able to use the new client.

I asked why this compatibility issue is not indicated in the Symantec Enterprise Vault Compatibility Charts document.

Thank you for your response. There's most likely a couple of reasons:

1. The Compatibility Charts are only updated with the most common incompatibility issues and not every caveat and scenario that can arise when using mismatched version of EV Server and the client. Microsoft Exchange 2007 Managed Folders are not a common feature that is used when working with EV, therefore that specific scenario was not added.

2. EV 8 SP1 was released in April and the Compatibility Charts were updated in May so there may have not been enough time to add all the issues that have been found before the release of the documentation.

3. Most companies test the EV Outlook Add-in with the same version as the EV Server to avoid these types of issues. We allow some backward compatibility, but not every function works every time. The client and Server versions should always be the same in a Production environment as a best practice.

View solution in original post

LCJ · ‎06-15-2009

If EV Server goes down, will clients be able to access their archived items?

MichelZ · ‎06-15-2009

Andrew

First of all, unfortunately, Outlook 2007 SP2 is not supported.
ftp://exftpp.symantec.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/276547.pdf

It might have an impact on your problem.

Second:
Could you try with the HTTP only client?
Did you have HTTP only client installed before? (7.5.5)?

What is the exact error message?
Are there any eventlog entries on the Exchange Server?
Could you post a client trace?

Thanks & Cheers
Michel

cloudficient - EV Migration, creators of EVComplete.

MichelZ · ‎06-15-2009

If you have Vault Cache / Offlne Vault deployed the will be able to access the archived items which were downloaded to the Cache.

Cheers

cloudficient - EV Migration, creators of EVComplete.

AndrewB · ‎06-16-2009

Michel,

I don't see where it says that Outlook 2007 SP2 is not supported on the client desktop. I also tried it on a desktop with outlook 2007 SP1 and had the same results.

The exact error when I manually archive something is "You cannot archive items in this folder because it is managed by Microsoft Exchange Server."

I tried the HTTP only client and got the same results. Previous to installing the full 8.0.1 client, I had the full (DCOM) 7.5.5 client.

Lastly, sorry but I dont see where attach a file to a post :\

Wayne_Humphrey · ‎06-16-2009

AndrewB,

MichelZ is right, this document ftp://exftpp.symantec.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/276547.pdf look on page 34:

Item Version            6.0  7.0  2007   8.0
Outlook 2007 OR         Yf    Yg    Y     Y
SP1                     Ye    Ye    Ye    Ye
SP2                     N     P     P     P

e. An issue exists in Outlook 2003 SP3 and Outlook 2007, with items that have 2048 or more recipients in the TO, CC or BCC fields, or have more than 2048 attachments. See technical note 296572 at http://entsupport.symantec.com/docs/296572. If you are likely to be affected by this issue, it is addressed by Microsoft hotfixes. For Outlook 2003 SP3, see http://support.microsoft.com/kb/948073. For Outlook 2007, see http://support.microsoft.com/kb/951995. The recommended registry value is 0xFFFFFFFF.

f. Requires Enterprise Vault 6.0 SP4 or later service pack.

g. Requires Enterprise Vault 7.0 SP1 or later service pack.

The values in the tables have the following meanings:

OR - Original Release.
OSR - OEM Service Release.
SP - Service Pack.
Y - Use of the combination of products is supported.
N - Use of the combination of products is not supported.
P - Pending. Use of the combination of products is not currently supported. Testing is planned, after which this value will change to Y or N.

-wayne

AndrewB · ‎06-16-2009

I tried it with Outlook 2007 SP1 and had the same results. The original question remains the same and the help is apprecaited!

Wayne_Humphrey · ‎06-16-2009

AndrewB,

Could you force the client into HTTP mode please?

Create a new key called

UseSelfInstallFunct

Location
HKEY_CURRENT_USER
\SOFTWARE
\KVS
\Enterprise Vault
\Client

Set the value to 0

Once you in HTTP mode, please do the test once again and post your findings.

--wayne

AndrewB · ‎06-16-2009

Wayne,
Is this different from what Michel had me do? I uninstalled the full client and installed the HTTP client and got the same error "You cannot archive items in this folder because it is managed by Microsoft Exchange Server."

Wayne_Humphrey · ‎06-16-2009

Sorry, its not ;( but there is no need to uninstall a full (dcom) client to force it into http mode. Could you please turn on tracing to full, restart outlook re-pro the error and post the log-file.

AndrewB · ‎06-16-2009

<code>16/06/2009 19:37:50.708[4924]: Log file created (level 3). 16/06/2009 19:37:50.709[4924]: CDesktop::FinalConstruct: 0x0 16/06/2009 19:37:50.709[4924]: DesktopCommonConfig::LogonToMAPI: 0x0 16/06/2009 19:37:50.733[4924]: ~DesktopCommonConfig::LogonToMAPI: 0x0 16/06/2009 19:37:50.734[4924]: Connections now on Desktop object: 1 16/06/2009 19:37:50.735[4924]: ~CDesktop::FinalConstruct: 0x0 16/06/2009 19:37:50.735[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:50.736[4924]: Could not find PR_ROH_FLAGS 16/06/2009 19:37:50.737[4924]: RPC over HTTP is not enabled (flags = 0) 16/06/2009 19:37:50.737[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x40380 16/06/2009 19:37:50.739[4924]: CCommands::InstallCommands: 0x0 16/06/2009 19:37:50.740[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:50.740[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.741[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.741[4924]: DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 16/06/2009 19:37:50.745[4924]: GetMsgStoresTable: 0x0 16/06/2009 19:37:50.746[4924]: Mailboxes: 1 16/06/2009 19:37:50.746[4924]: Name: Mailbox - my user 16/06/2009 19:37:50.777[4924]: OpenMsgStore: 0x0 16/06/2009 19:37:50.777[4924]: DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 16/06/2009 19:37:50.779[4924]: ~DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 16/06/2009 19:37:50.780[4924]: ~DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 16/06/2009 19:37:50.781[4924]: DesktopCommonConfig::GetMailUserProperty: 0x0 16/06/2009 19:37:50.782[4924]: ~DesktopCommonConfig::GetMailUserProperty: 0x8004010F 16/06/2009 19:37:50.783[4924]: DesktopCommonConfig::GetAttachmentLastModifiedTime 16/06/2009 19:37:50.783[4924]: ~DesktopCommonConfig::GetAttachmentLastModifiedTime 16/06/2009 19:37:50.784[4924]: DesktopCommonConfig::PopulateSettingsCache 16/06/2009 19:37:50.785[4924]: ~DesktopCommonConfig::PopulateSettingsCache 16/06/2009 19:37:50.788[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.789[4924]: Desktop Setting: SERVERVERSION 16/06/2009 19:37:50.789[4924]: Value: 7.55 16/06/2009 19:37:50.790[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.790[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:50.790[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:50.791[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.791[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.792[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.792[4924]: Desktop Setting: USERSCANDELETEITEMS 16/06/2009 19:37:50.793[4924]: Value: 1 16/06/2009 19:37:50.793[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.794[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:50.794[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.795[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.795[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.796[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.796[4924]: Desktop Setting: RPCOVERHTTPRESTRICTIONS 16/06/2009 19:37:50.797[4924]: Value: 0 16/06/2009 19:37:50.797[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.798[4924]: RPCOVERHTTPRESTRICTIONS = 0 [Desktop Setting] 16/06/2009 19:37:50.798[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.799[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:50.799[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:50.800[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.800[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.801[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.801[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.802[4924]: Desktop Setting: ENABLEDELETEKEYHOOK 16/06/2009 19:37:50.802[4924]: No Value 16/06/2009 19:37:50.803[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:50.803[4924]: ENABLEDELETEKEYHOOK = 1 [default] 16/06/2009 19:37:50.804[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:50.804[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.805[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.805[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.806[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.806[4924]: Desktop Setting: DELETEORIGINALITEM 16/06/2009 19:37:50.807[4924]: Value: 2 16/06/2009 19:37:50.807[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.807[4924]: DELETEORIGINALITEM = 2 [Desktop Setting] 16/06/2009 19:37:50.808[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.808[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:50.809[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:50.809[4924]: DesktopCommon::OpenDefaultStore: 0x0 16/06/2009 19:37:50.839[4924]: ~DesktopCommon::OpenDefaultStore: 0x0 16/06/2009 19:37:50.841[4924]: Store key is SOFTWARE\KVS\Enterprise Vault\Client\2E4560CC91CFC94C859D103EF8077939 16/06/2009 19:37:50.845[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:50.845[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:50.846[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.846[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:50.847[4924]: Desktop Setting: OVNoManualArchiveInserts 16/06/2009 19:37:50.847[4924]: No Value 16/06/2009 19:37:50.848[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:50.848[4924]: OVNoManualArchiveInserts = 0 [default] 16/06/2009 19:37:50.849[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:50.849[4924]: CCommands::InstallCommands: Installing keyboard hook 16/06/2009 19:37:50.850[4924]: CDesktop::LoadLangResourceDLL 16/06/2009 19:37:50.850[4924]: CDesktop::GetOutlookApp: 0x0 16/06/2009 19:37:50.971[4924]: ~CDesktop::GetOutlookApp: 0x0 16/06/2009 19:37:51.013[4924]: Office LCID = 0x0409 16/06/2009 19:37:51.013[4924]: CValkyrie::LoadLangResourceDLL 16/06/2009 19:37:51.014[4924]: ModulePath: [C:\Program Files\Enterprise Vault\EVClient\Valkyrie.dll] 16/06/2009 19:37:51.014[4924]: CValkyrie::GetResourceDllList 16/06/2009 19:37:51.015[4924]: File pattern: [C:\Program Files\Enterprise Vault\EVClient\Valkyrie_*.dll] 16/06/2009 19:37:51.016[4924]: ~CValkyrie::GetResourceDllList 16/06/2009 19:37:51.016[4924]: Found 0 Desktop resource DLLs 16/06/2009 19:37:51.017[4924]: No resource module was loaded and the default English resources in Valkyrie.dll will be used. 16/06/2009 19:37:51.017[4924]: ~CValkyrie::LoadLangResourceDLL 16/06/2009 19:37:51.018[4924]: ~CDesktop::LoadLangResourceDLL 16/06/2009 19:37:51.018[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.019[4924]: Outlook Exchange Connection Mode: 8 16/06/2009 19:37:51.020[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.020[4924]: Outlook cached Exchange mode detected 16/06/2009 19:37:51.022[4924]: DesktopCommonConfig::GetConfigStringValue: 0x0 16/06/2009 19:37:51.023[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.023[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.024[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.024[4924]: Desktop Setting: MAILBOXTYPE 16/06/2009 19:37:51.025[4924]: Value: PrimaryUser 16/06/2009 19:37:51.025[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.026[4924]: MAILBOXTYPE = PrimaryUser [Desktop Setting] 16/06/2009 19:37:51.026[4924]: ~DesktopCommonConfig::GetConfigStringValue: 0x0 16/06/2009 19:37:51.027[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.027[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.028[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.028[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.029[4924]: Desktop Setting: RemovePSTEntries 16/06/2009 19:37:51.029[4924]: Value: 1 16/06/2009 19:37:51.030[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.030[4924]: RemovePSTEntries = 1 [Desktop Setting] 16/06/2009 19:37:51.031[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.031[4924]: CDesktop::RemovePSTEntries: 0x0 16/06/2009 19:37:51.033[4924]: ~CDesktop::RemovePSTEntries: 0x0 16/06/2009 19:37:51.033[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.034[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.034[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.035[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.035[4924]: Desktop Setting: MARKPSTS 16/06/2009 19:37:51.036[4924]: Value: 1 16/06/2009 19:37:51.036[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.036[4924]: MARKPSTS = 1 [Desktop Setting] 16/06/2009 19:37:51.037[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.037[4924]: DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.039[4924]: ~DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.040[4924]: CDesktop::MarkPSTs: 0x0 16/06/2009 19:37:51.040[4924]: CStore::OpenIPMSubtree: 0x0 16/06/2009 19:37:51.286[4924]: ~CStore::OpenIPMSubtree: 0x0 16/06/2009 19:37:51.299[4924]: GetMsgStoresTable: 0x0 16/06/2009 19:37:51.299[4924]: 16/06/2009 19:37:51.299[4924]: Number of Personal Stores: 0 16/06/2009 19:37:51.300[4924]: ~CDesktop::MarkPSTs: 0x0 16/06/2009 19:37:51.300[4924]: MarkPSTs returned: 0x0 16/06/2009 19:37:51.301[4924]: DesktopLogging::LogSystemInformation: 0x0 16/06/2009 19:37:51.301[4924]: DesktopCommon::GetClientDLLVersion: 0x0 16/06/2009 19:37:51.304[4924]: ~DesktopCommon::GetClientDLLVersion: 0x0 16/06/2009 19:37:51.305[4924]: 16/06/2009 19:37:51.305[4924]: Environment: 16/06/2009 19:37:51.305[4924]: Enterprise Vault Client 8.0.1.1560.0 (HTTP) 16/06/2009 19:37:51.306[4924]: Microsoft Windows XP Professional Service Pack 2 (Build 2600) 16/06/2009 19:37:51.306[4924]: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz x86 Family 6 Model 15 Stepping 11; 16/06/2009 19:37:51.307[4924]: Microsoft Outlook 2007 16/06/2009 19:37:51.307[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.308[4924]: Outlook Exchange Connection Mode: 8 16/06/2009 19:37:51.308[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.309[4924]: [Exchange connection mode: Cached connected full (8)] 16/06/2009 19:37:51.309[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.310[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.310[4924]: [RPC over HTTP not enabled] 16/06/2009 19:37:51.311[4924]: Microsoft Internet Explorer 7.0.5730.11 Intranet Zone Trusted Sites: Trusted Sites: 16/06/2009 19:37:51.326[4924]: ~DesktopLogging::LogSystemInformation: 0x1 16/06/2009 19:37:51.327[4924]: Contents of Desktop Settings: 16/06/2009 19:37:51.327[4924]: CCommands::LogDesktopSettings: 0x0 16/06/2009 19:37:51.327[4924]: DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:37:51.328[4924]: ~DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:37:51.328[4924]: ;SERVER; = VM253 16/06/2009 19:37:51.329[4924]: ADDSERVERTOINTRANETZONE = 16/06/2009 19:37:51.330[4924]: ALLOWSCRIPTPUBLICFOLDERS = 0 16/06/2009 19:37:51.331[4924]: ALLOWSCRIPTSHAREDFOLDERS = 0 16/06/2009 19:37:51.331[4924]: ARCHIVEEXPLORERBTNVISIBLE = 1 16/06/2009 19:37:51.331[4924]: ARCHIVEMANAGEDFOLDERS = 1 16/06/2009 19:37:51.332[4924]: ARCHIVEONLYWITHATTACH = 0 16/06/2009 19:37:51.332[4924]: AUTOREENABLE = 0 16/06/2009 19:37:51.333[4924]: DEFAULTARCHIVEID = 1506E69704CB9A94C932C361A82DFE3E41110000vault1 16/06/2009 19:37:51.333[4924]: DEFAULTDOUBLECLICKVIEW = 0 16/06/2009 19:37:51.334[4924]: DEFAULTRETENTIONCATEGORYID = 162AB3AB2857A7549A1C83611AF9B37841b10000vault1 16/06/2009 19:37:51.334[4924]: DEFAULTWEBAPPURL = http://vault1/EnterpriseVault 16/06/2009 19:37:51.335[4924]: DELETEORIGINALITEM = 2 16/06/2009 19:37:51.335[4924]: DOWNLOADSHORTCUTHIDEPROGRESS = 5 16/06/2009 19:37:51.336[4924]: EXPIRYREPORTBTNVISIBLE = 2 16/06/2009 19:37:51.336[4924]: FIXOUTLOOKPREVIEWPANE = 1 16/06/2009 19:37:51.336[4924]: INACTIVITYPERIOD = 1 16/06/2009 19:37:51.337[4924]: INACTIVITYPERIODUNITS = 2 16/06/2009 19:37:51.337[4924]: LARGEITEMSSIZEKB = 2048 16/06/2009 19:37:51.338[4924]: MAILBOXDN = /O=Company/OU=Users/cn=Recipients/cn=myuser 16/06/2009 19:37:51.338[4924]: MAILBOXSTATE = 1 16/06/2009 19:37:51.338[4924]: MAILBOXTYPE = PrimaryUser 16/06/2009 19:37:51.339[4924]: MARKPSTS = 1 16/06/2009 19:37:51.339[4924]: MAXAUTOREENABLES = 1 16/06/2009 19:37:51.339[4924]: MINAGEPERIOD = 1 16/06/2009 19:37:51.340[4924]: MINAGEPERIODUNITS = 2 16/06/2009 19:37:51.340[4924]: NOPSTDEPENDENCY = 1 16/06/2009 19:37:51.341[4924]: OVDOWNLOADREMINDER = 1 16/06/2009 19:37:51.341[4924]: OVMESSAGECLASSEXCLUDE = IPM.Note.Voice.Unity; 16/06/2009 19:37:51.341[4924]: OVMESSAGECLASSINCLUDE = IPM.Post*;IPM.Anti-Virus*;IPM.Note*;IPM.Document*;IPM.Appointment*;REPORT.IPM*; 16/06/2009 19:37:51.342[4924]: OVSETUPWIZARD = 0 16/06/2009 19:37:51.343[4924]: OVSHOWADVANCEDSETTINGS = 1 16/06/2009 19:37:51.343[4924]: OVSTORESIZE = 1024 16/06/2009 19:37:51.343[4924]: OVWDSAUTOENABLE = 0 16/06/2009 19:37:51.344[4924]: OWA2003CANCELFROMTOOLBAR = 0 16/06/2009 19:37:51.344[4924]: OWAWEBAPPALIAS = EVAnon 16/06/2009 19:37:51.345[4924]: OWAWEBAPPURL = http://vault1/EVAnon 16/06/2009 19:37:51.345[4924]: PFINACTIVITYPERIOD = 6 16/06/2009 19:37:51.345[4924]: PFINACTIVITYPERIODUNITS = 2 16/06/2009 19:37:51.346[4924]: PFLARGEITEMSSIZEKB = 10240 16/06/2009 19:37:51.346[4924]: PFMINAGEPERIOD = 2 16/06/2009 19:37:51.347[4924]: PFMINAGEPERIODUNITS = 1 16/06/2009 19:37:51.347[4924]: PFUSELARGEITEMSSIZE = 0 16/06/2009 19:37:51.347[4924]: POLICYENTRYID = 1D6D8BF40CF4EE94CA54B03CA0B6281501012700vault1 16/06/2009 19:37:51.348[4924]: PSTIMPORTENABLED = 0 16/06/2009 19:37:51.348[4924]: PSTPOLICYENTRYID = 157B9027E7E5A5B4DB525DD6BAF885E011012700vault1 16/06/2009 19:37:51.349[4924]: REMOVEPSTENTRIES = 1 16/06/2009 19:37:51.349[4924]: RPCOVERHTTPRESTRICTIONS = 0 16/06/2009 19:37:51.350[4924]: SERVERVERSION = 7.55 16/06/2009 19:37:51.350[4924]: SETFORCEFORMRELOAD = 0 16/06/2009 19:37:51.351[4924]: SITEENTRYID = 14E44A38F17651444B7686F8460D7AD7C1d10000vault1 16/06/2009 19:37:51.351[4924]: SYSTEMMAILBOX = SMTP:EV3@company.com 16/06/2009 19:37:51.352[4924]: USEINACTIVITYPERIOD = 1 16/06/2009 19:37:51.352[4924]: USELARGEITEMSSIZE = 1 16/06/2009 19:37:51.352[4924]: USERSCANDELETEITEMS = 1 16/06/2009 19:37:51.353[4924]: WDSEVLABEL = 16/06/2009 19:37:51.353[4924]: WEBAPPURL[VAULT1.company.COM] = http://vault1.company.com/EnterpriseVault 16/06/2009 19:37:51.354[4924]: ~CCommands::LogDesktopSettings: 0x0 16/06/2009 19:37:51.354[4924]: 16/06/2009 19:37:51.354[4924]: DesktopCommon::IsStructuredArchive: 0x0 16/06/2009 19:37:51.355[4924]: DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.383[4924]: ~DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.383[4924]: DesktopCommon::GetInboxFilterMessage: 0x0 16/06/2009 19:37:51.384[4924]: DesktopCommonUtil::GetFilterMessage: 0x0 16/06/2009 19:37:51.385[4924]: ~DesktopCommonUtil::GetFilterMessage: 0x0 16/06/2009 19:37:51.386[4924]: ~DesktopCommon::GetInboxFilterMessage: 0x0 16/06/2009 19:37:51.386[4924]: DesktopCommon::GetNamedProperty[string]: 0x0 16/06/2009 19:37:51.387[4924]: ~DesktopCommon::GetNamedProperty[string]: 0x0 16/06/2009 19:37:51.580[4924]: ~DesktopCommon::IsStructuredArchive: 0x0 16/06/2009 19:37:51.580[4924]: Mailbox contains structured archives. Proxy BypassList: None detected Registry Settings: HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault\Client "OVRootDirectory" = "C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\" "FixedPreviewPane" = dword:0000000c "OLBarState" = dword:00000000 "DeleteHiddenMsgBtnVisible" = dword:00000001 "LoggingLevel" = dword:00000003 HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault\Client\Defaults "CreateShortcut" = dword:00000001 "DeleteOriginal" = dword:00000001 "RestoreLocation" = dword:00000001 "DeleteShortcut" = dword:00000001 "UseSubfolders" = dword:00000001 HKEY_CURRENT_USER\SOFTWARE\KVS\Enterprise Vault\Client\PSTsMarked Directory Listing of Offline Vault: 16/06/2009 19:37:51.637[4924]: PVHelper::GetWorkingDirectory: 0x0 16/06/2009 19:37:51.637[4924]: PVHelper::GetRootDirectory: 0x0 16/06/2009 19:37:51.638[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.638[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.639[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.639[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.640[4924]: DesktopCommonConfig::GetConfigStringValue: 0x0 16/06/2009 19:37:51.640[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.641[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.641[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.642[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.642[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.643[4924]: Desktop Setting: OVRootDirectorySearchPath 16/06/2009 19:37:51.643[4924]: No Value 16/06/2009 19:37:51.643[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.644[4924]: OVRootDirectorySearchPath = [default] 16/06/2009 19:37:51.644[4924]: ~DesktopCommonConfig::GetConfigStringValue: 0x1 16/06/2009 19:37:51.645[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.645[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.645[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.646[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.646[4924]: Desktop Setting: OVRootDirectory 16/06/2009 19:37:51.647[4924]: No Value 16/06/2009 19:37:51.647[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.648[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.648[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.649[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.649[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.649[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.651[4924]: [Offline Config] Root Directory: C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\ 16/06/2009 19:37:51.652[4924]: ~PVHelper::GetRootDirectory: 0x0 16/06/2009 19:37:51.652[4924]: DesktopCommon::OpenDefaultStore: 0x0 16/06/2009 19:37:51.654[4924]: ~DesktopCommon::OpenDefaultStore: 0x0 16/06/2009 19:37:51.655[4924]: [Offline Config] Working Directory: C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\ 16/06/2009 19:37:51.656[4924]: ~PVHelper::GetWorkingDirectory: 0x0 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\2007_04_06_005.db 09/24/2008 10:53 271360 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\2007_10_12_004.db 09/24/2008 10:53 271360 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\2008_01_03_003.db 09/24/2008 10:53 271360 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\2008_04_06_002.db 09/24/2008 10:53 271360 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\2008_07_09_001.db 10/02/2008 13:46 271360 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\DatabaseList.ini 10/02/2008 13:46 325 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\DownloadTasks.xml 10/02/2008 13:46 70562 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_archives.xml 10/02/2008 13:46 388 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_104D326FE535A5442A7EE2EAF7624730D1110000.xml 09/29/2008 08:44 2074 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_17901803BFF9B504D99C104B9AFCA1CCC1110000.xml 09/19/2008 08:03 223780 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_17EE0114E494FED4EA3104CE9D7F4AB211110000.xml 09/29/2008 08:44 12994 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_18B503C2D38C9DC44AC4A513994B6216D1110000.xml 10/02/2008 13:46 5938 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_1AD1FE2C2CB32204CBE6E2EED4CFF432D1110000.xml 09/24/2008 08:03 24948 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_1DE7EAD7344994F4BA1DF31A8DD74A66A1110000.xml 09/25/2008 17:41 1986 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_c1506E69704CB9A94C932C361A82DFE3E41110000_1EB16CF4B40B81D4B98943D177C79780D1110000.xml 10/02/2008 08:12 54756 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\oae_l1506E69704CB9A94C932C361A82DFE3E41110000.xml 10/02/2008 13:46 2226 C:\Documents and Settings\myuser\Local Settings\Application Data\KVS\Enterprise Vault\2E4560CC91CFC94C859D103EF8077939\StoreIDMap.xml 10/02/2008 13:46 25 16/06/2009 19:37:51.692[4924]: DisablePST is set in the registry Mapisvc.inf File Contents: [SERVICES] MSEMS=Microsoft Exchange Server [MSEMS] PR_DISPLAY_NAME=Microsoft Exchange Server Sections=MSEMS_MSMail_Section PR_SERVICE_DLL_NAME=emsui.dll PR_SERVICE_ENTRY_NAME=EMSCfg PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY WIZARD_ENTRY_NAME=EMSWizardEntry Providers=ems_dsa, ems_mdb_public, ems_mdb_private PR_SERVICE_SUPPORT_FILES=emsui.dll, emsabp.dll, emsmdb.dll [Default Services] MSEMS=Microsoft Exchange Server [EMS_MDB_public] PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER PR_PROVIDER_DLL_NAME=EMSMDB.DLL PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE 66090003=06000000 660A0003=03000000 34140102=78b2fa70aff711cd9bc800aa002fc45a PR_DISPLAY_NAME=Public Folders PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store [EMS_MDB_private] PR_PROVIDER_DLL_NAME=EMSMDB.DLL PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY|STATUS_DEFAULT_STORE|STATUS_PRIMARY_STORE 66090003=0C000000 660A0003=01000000 34140102=5494A1C0297F101BA58708002B2A2517 PR_DISPLAY_NAME=Private Folders PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store [EMS_DSA] PR_DISPLAY_NAME=Microsoft Exchange Directory Service PR_PROVIDER_DISPLAY=Microsoft Exchange Directory Service PR_PROVIDER_DLL_NAME=EMSABP.DLL PR_RESOURCE_TYPE=MAPI_AB_PROVIDER [MSEMS_MSMail_Section] UID=13DBB0C8AA05101A9BB000AA002FC45A 66000003=01050000 66010003=04000000 66050003=03000000 66040003=02000000 [Microsoft_AQADMCON] 3001001e=Microsoft Exchange Connectivity Advanced Queue Administration Providers=Microsoft_DSA_AQADMCON, Microsoft_MDB_AQADMCON Sections=Microsoft_AQADMCON_Section [Microsoft_DSA_AQADMCON] 3001001e=Microsoft Exchange Connectivity Advanced Queue DS 3006001e=Microsoft Exchange Directory Service 300a001e=emsabp.dll 3e030003=23000000 [Microsoft_MDB_AQADMCON] 3001001e=Microsoft Exchange Connectivity Advanced Queue Private Store 3006001e=Microsoft Exchange Message Store 300a001e=emsmdb.dll 3e030003=21000000 30090003=STATUS_PRIMARY_IDENTITY|STATUS_DEFAULT_STORE|STATUS_PRIMARY_STORE 660c001e=NTQAM202 66090003=08000000 660b001e=/O=Company/OU=Users/cn=Configuration/cn=Connections/cn=XMExGateway [Microsoft_AQADMCON_Section] UID=13DBB0C8AA05101A9BB000AA002FC45A 66000003=01050000 66050003=00000000 66040003=01000000 6602001e=NTQAM202 6603001e=/O=Company/OU=Users/cn=Configuration/cn=Connections/cn=XMExGateway [MSEMS_Admin] 3001001e=Reserved for Exchange System Manager Providers=MSEMS_DSA_Admin, MSEMS_MDB_Admin, MSEMS_PF_Admin Sections=MSEMS_Admin_Section, MSEMS_MUIDEMSAB_Section [MSEMS_DSA_Admin] 3001001e=MSEMS_DSA_Admin 3006001e=MSEMS_DSA_Admin 300a001e=emsabp.dll 3e030003=23000000 660c001e=NTM208 6603001e=NTM208 66040003=01000000 [MSEMS_MDB_Admin] 3001001e=MSEMS_MDB_Admin 3006001e=MSEMS_MDB_Admin 300a001e=emsmdb.dll 3e030003=21000000 30090003=06000000 660c001e=NTM208 660b001e=/O=Company/OU=Users/cn=Configuration/cn=Servers/cn=NTM208/cn=Microsoft System Attendant 66090003=08000000 [MSEMS_PF_Admin] 3001001e=MSEMS_PF_Admin 3006001e=MSEMS_PF_Admin 3e030003=21000000 660c001e=NTM208 300a001e=emsmdb.dll 30090003=40000000 66090003=06000000 660a0003=03000000 34140102=78b2fa70aff711cd9bc800aa002fc45a [MSEMS_Admin_Section] UID=13DBB0C8AA05101A9BB000AA002FC45A 6603001e=/O=Company/OU=Users/cn=Configuration/cn=Servers/cn=NTM208/cn=Microsoft System Attendant 6602001e=NTM208 66000003=01050000 66050003=00000000 66010003=00000000 66040003=01000000 660d0003=000f4240 [MSEMS_MUIDEMSAB_Section] UID=dca740c8c042101ab4b908002b2fe182 66190003=09000000 6602001e=NTE291 16/06/2009 19:37:51.736[4924]: PSTs disabled in Mapisvc.inf 16/06/2009 19:37:51.737[4924]: Unicode PSTs disabled in Mapisvc.inf 16/06/2009 19:37:51.737[4924]: 16/06/2009 19:37:51.738[4924]: PVHelper::GetOnlineDatabaseList: 0x0 16/06/2009 19:37:51.738[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.738[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.739[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.739[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:51.740[4924]: ~PVHelper::GetOnlineDatabaseList: 0x0 16/06/2009 19:37:51.740[4924]: PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:37:51.741[4924]: ~PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:37:51.741[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.741[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.742[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:51.742[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.743[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.743[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.744[4924]: Desktop Setting: OVReset 16/06/2009 19:37:51.744[4924]: No Value 16/06/2009 19:37:51.745[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.745[4924]: OVReset = 0 [default] 16/06/2009 19:37:51.745[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.746[4924]: ::EnabledForVault: 0x0 16/06/2009 19:37:51.746[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.747[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.747[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.747[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.748[4924]: Desktop Setting: MailboxState 16/06/2009 19:37:51.748[4924]: Value: 1 16/06/2009 19:37:51.749[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.749[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.749[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.750[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.750[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.751[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.751[4924]: Desktop Setting: SiteEntryID 16/06/2009 19:37:51.752[4924]: Value: 14E44A38F17651444B7686F8460D7AD7C1d10000vault1 16/06/2009 19:37:51.752[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.753[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.753[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.753[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:37:51.756[4924]: CFilterPageHelper::GetFilterValuesObject: 0x0 16/06/2009 19:37:51.765[4924]: ~CFilterPageHelper::GetFilterValuesObject: 0x0 16/06/2009 19:37:51.797[4924]: ~::EnabledForVault: 0x40380 16/06/2009 19:37:51.797[4924]: DesktopCommon::GetWindowsNumVersion: 0x0 16/06/2009 19:37:51.797[4924]: Windows Version = 501 16/06/2009 19:37:51.798[4924]: ~DesktopCommon::GetWindowsNumVersion: 0x0 16/06/2009 19:37:51.798[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.799[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.799[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.799[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:51.800[4924]: ::CInternetReconnect 16/06/2009 19:37:51.800[4924]: ::CInternetReconnect - refCount : 0 16/06/2009 19:37:51.801[4924]: ::IsInetOffline 16/06/2009 19:37:51.801[4924]: ~::IsInetOffline 16/06/2009 19:37:51.801[4924]: ~::CInternetReconnect 16/06/2009 19:37:51.801[4924]: CCOMCallback::CreateApartment 16/06/2009 19:37:51.807[4924]: CThreadManager::Add thread THID=2892 16/06/2009 19:37:51.808[2892]: CCOMCallback::_Apartment 16/06/2009 19:37:51.814[2892]: PSTMIG: CPSTImporter::MakeCallback: 0x0 16/06/2009 19:37:51.814[4924]: ~CCOMCallback::CreateApartment 16/06/2009 19:37:51.814[2892]: PSTMIG: CPSTImporter::DoWork: 0x0 16/06/2009 19:37:51.815[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.815[2892]: PSTMIG: 16/06/2009 19:37:51.816[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.816[2892]: PSTMIG: PST Importer started. 16/06/2009 19:37:51.817[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.817[2892]: PSTMIG: 16/06/2009 19:37:51.817[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.818[2892]: DesktopCommon::HaveConnectionToEVWebServer: 0x0 16/06/2009 19:37:51.818[4924]: Desktop Setting: FIXOUTLOOKPREVIEWPANE 16/06/2009 19:37:51.819[2892]: DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:37:51.819[4924]: Value: 1 16/06/2009 19:37:51.819[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.820[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.820[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.821[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.821[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.822[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.823[2892]: Desktop Setting: CheckURLPerRequest 16/06/2009 19:37:51.823[2892]: No Value 16/06/2009 19:37:51.823[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.824[2892]: CheckURLPerRequest = 0 [default] 16/06/2009 19:37:51.824[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.825[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.825[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.826[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.826[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.827[4924]: Installed Outlook preview pane registry keys fix for Outlook V12 16/06/2009 19:37:51.827[2892]: Desktop Setting: SERVERVERSION 16/06/2009 19:37:51.827[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.828[2892]: Value: 7.55 16/06/2009 19:37:51.828[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.829[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.829[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.829[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.830[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.830[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.831[4924]: Desktop Setting: SETFORCEFORMRELOAD 16/06/2009 19:37:51.831[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.832[4924]: Value: 0 16/06/2009 19:37:51.832[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.832[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.833[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.833[4924]: SETFORCEFORMRELOAD = 0 [Desktop Setting] 16/06/2009 19:37:51.834[2892]: Desktop Setting: DefaultWebAppURL 16/06/2009 19:37:51.834[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.835[2892]: Value: http://vault1/EnterpriseVault 16/06/2009 19:37:51.835[4924]: DesktopCommon::SetForceFormReloadKey: 0x0 16/06/2009 19:37:51.835[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.836[4924]: ~DesktopCommon::SetForceFormReloadKey: 0x0 16/06/2009 19:37:51.836[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.837[4924]: DesktopCommon::SetFolderScriptKeys: 0x0 16/06/2009 19:37:51.837[2892]: DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:37:51.838[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.838[2892]: AcceptLanguage [Registry] -> en-us 16/06/2009 19:37:51.839[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.839[2892]: Setting the static header string for the first and only time. 16/06/2009 19:37:51.840[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.840[2892]: sHeader = [Accept-Language:en-us] 16/06/2009 19:37:51.841[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.841[2892]: ~DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:37:51.842[4924]: Desktop Setting: ALLOWSCRIPTSHAREDFOLDERS 16/06/2009 19:37:51.842[2892]: DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:37:51.842[4924]: Value: 0 16/06/2009 19:37:51.843[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.844[4924]: ALLOWSCRIPTSHAREDFOLDERS = 0 [Desktop Setting] 16/06/2009 19:37:51.845[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.845[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.846[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.846[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.847[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.848[4924]: Desktop Setting: ALLOWSCRIPTPUBLICFOLDERS 16/06/2009 19:37:51.848[4924]: Value: 0 16/06/2009 19:37:51.848[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.849[4924]: ALLOWSCRIPTPUBLICFOLDERS = 0 [Desktop Setting] 16/06/2009 19:37:51.850[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.850[4924]: Set SharedFolderScript = 0 16/06/2009 19:37:51.851[4924]: Set PublicFolderScript = 0 16/06/2009 19:37:51.851[4924]: ~DesktopCommon::SetFolderScriptKeys: 0x0 16/06/2009 19:37:51.852[4924]: CWDSFederationConfig::DoUpdate: 0x0 16/06/2009 19:37:51.852[4924]: CWDSFederationConfig::Init: 0x0 16/06/2009 19:37:51.853[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.853[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.854[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.854[2892]: DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:37:51.854[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.855[2892]: DesktopCommonUtil::GetClientDLLVersion: 0x0 16/06/2009 19:37:51.855[4924]: Desktop Setting: WDSEVINTEGRATION 16/06/2009 19:37:51.856[4924]: No Value 16/06/2009 19:37:51.857[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.857[4924]: WDSEVINTEGRATION = 0 [default] 16/06/2009 19:37:51.858[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.858[2892]: ~DesktopCommonUtil::GetClientDLLVersion: 0x0 16/06/2009 19:37:51.858[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.858[2892]: ~DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:37:51.859[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.859[2892]: Attempting connection to (http://vault1/EnterpriseVault/clienttest.gif)... 16/06/2009 19:37:51.860[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.861[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.862[4924]: Desktop Setting: WDSEVSEARCHPAGE 16/06/2009 19:37:51.862[4924]: No Value 16/06/2009 19:37:51.863[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.863[4924]: WDSEVSEARCHPAGE = 0 [default] 16/06/2009 19:37:51.864[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.865[4924]: Existing WDS Primary Federate: HKCU\Software\Policies\Microsoft\DesktopSearch\PrimaryIntranetSearchScopeUrl = 16/06/2009 19:37:51.866[4924]: Existing WDS Secondary Federate: HKCU\Software\Policies\Microsoft\DesktopSearch\SecondaryIntranetSearchScopeUrl = 16/06/2009 19:37:51.867[4924]: Existing MSN Primary Federate Scope: HKCU\Software\Policies\Microsoft\MSN Apps\MSN Toolbar\Search\IntranetSearchScope = 16/06/2009 19:37:51.868[4924]: Existing MSN Primary Federate URL: HKCU\Software\Policies\Microsoft\MSN Apps\MSN Toolbar\Search\IntranetSearchUrl = 16/06/2009 19:37:51.869[4924]: ~CWDSFederationConfig::Init: 0x1 16/06/2009 19:37:51.870[4924]: WDS integration disabled, removing any existing federate links to EV... 16/06/2009 19:37:51.870[4924]: ~CWDSFederationConfig::DoUpdate: 0x1 16/06/2009 19:37:51.871[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.872[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.872[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.873[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.873[4924]: Desktop Setting: DEPLOYFORMSLOCALLY 16/06/2009 19:37:51.874[4924]: No Value 16/06/2009 19:37:51.874[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.875[4924]: DEPLOYFORMSLOCALLY = 2 [default] 16/06/2009 19:37:51.875[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.876[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.876[ 560]: CCommands::PublishFormsProc: 0x0 16/06/2009 19:37:51.877[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.877[ 560]: DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.878[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.879[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.879[4924]: Desktop Setting: ARCHIVEBTNVISIBLE 16/06/2009 19:37:51.880[4924]: No Value 16/06/2009 19:37:51.880[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.881[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.881[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.882[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.882[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.883[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.883[4924]: Desktop Setting: SEARCHBTNVISIBLE 16/06/2009 19:37:51.884[4924]: No Value 16/06/2009 19:37:51.884[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.885[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.885[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.887[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.887[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.888[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.889[4924]: Desktop Setting: CANCELBTNVISIBLE 16/06/2009 19:37:51.889[4924]: No Value 16/06/2009 19:37:51.889[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.890[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.890[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.890[2892]: Connected - Returned status code(200) 16/06/2009 19:37:51.891[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.891[2892]: Internet connection state = 1 (flags = 86) 16/06/2009 19:37:51.892[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.892[2892]: ~DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:37:51.893[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.894[4924]: Desktop Setting: RESTOREBTNVISIBLE 16/06/2009 19:37:51.894[2892]: Successfully contacted the EV web server using: http://vault1/EnterpriseVault 16/06/2009 19:37:51.894[4924]: No Value 16/06/2009 19:37:51.895[2892]: ~DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:37:51.895[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.896[2892]: ~DesktopCommon::HaveConnectionToEVWebServer: 0x0 16/06/2009 19:37:51.896[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.896[2892]: PSTMIG: CPSTImporter::Init: 0x0 16/06/2009 19:37:51.897[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.897[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.898[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.898[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.898[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.899[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.900[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.900[4924]: Desktop Setting: DELETEBTNVISIBLE 16/06/2009 19:37:51.901[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.901[4924]: No Value 16/06/2009 19:37:51.902[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.902[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.903[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.903[2892]: Desktop Setting: DOWNLOADRESPONSETIMEOUT 16/06/2009 19:37:51.903[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.904[2892]: No Value 16/06/2009 19:37:51.904[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.904[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.905[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.905[2892]: DOWNLOADRESPONSETIMEOUT = 3600000 [default] 16/06/2009 19:37:51.906[4924]: Desktop Setting: OVSTARTDOWNLOADBTNVISIBLE 16/06/2009 19:37:51.907[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.907[4924]: No Value 16/06/2009 19:37:51.907[2892]: PSTMIG: CPSTImporter::GetDesktopSettings: 0x0 16/06/2009 19:37:51.908[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.908[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.909[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.909[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.909[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.910[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.910[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.911[2892]: DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:37:51.911[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.911[2892]: Checking for updated desktop settings 16/06/2009 19:37:51.912[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.912[2892]: DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 16/06/2009 19:37:51.913[4924]: Desktop Setting: OVPROPERTIESVISIBLE 16/06/2009 19:37:51.913[2892]: GetMsgStoresTable: 0x0 16/06/2009 19:37:51.914[4924]: No Value 16/06/2009 19:37:51.914[2892]: Mailboxes: 1 16/06/2009 19:37:51.914[ 560]: ~DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:37:51.915[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.915[2892]: Name: Mailbox - my user 16/06/2009 19:37:51.915[ 560]: DesktopCommon::GetEVFormFilesPath: 0x0 16/06/2009 19:37:51.916[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.917[ 560]: Located the EV forms installation folder: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en 16/06/2009 19:37:51.918[2892]: OpenMsgStore: 0x0 16/06/2009 19:37:51.918[ 560]: ~DesktopCommon::GetEVFormFilesPath: 0x0 16/06/2009 19:37:51.918[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.918[2892]: DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 16/06/2009 19:37:51.918[ 560]: DesktopCommon::LoadEVFormsIntoPersonalLibrary: 0x0 16/06/2009 19:37:51.919[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.920[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.921[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.921[4924]: Desktop Setting: ARCHIVEEXPLORERBTNVISIBLE 16/06/2009 19:37:51.922[2892]: ~DesktopCommonConfig::OpenDesktopSettingsAttachmentInStore: 0x0 16/06/2009 19:37:51.922[4924]: Value: 1 16/06/2009 19:37:51.923[2892]: ~DesktopCommonConfig::OpenDesktopSettingsAttachment: 0x0 16/06/2009 19:37:51.923[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.923[2892]: DesktopCommonConfig::GetAttachmentLastModifiedTime 16/06/2009 19:37:51.924[4924]: ARCHIVEEXPLORERBTNVISIBLE = 1 [Desktop Setting] 16/06/2009 19:37:51.924[ 560]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingArchive.fdm 16/06/2009 19:37:51.924[2892]: ~DesktopCommonConfig::GetAttachmentLastModifiedTime 16/06/2009 19:37:51.925[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.926[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.926[2892]: ~DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:37:51.927[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.927[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.928[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.928[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.928[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.929[2892]: Desktop Setting: PSTIMPORTENABLED 16/06/2009 19:37:51.929[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.930[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.930[2892]: Value: 0 16/06/2009 19:37:51.931[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.931[ 560]: IPM.Note.EnterpriseVault.PendingArchive: Form in Personal Form Library is the same as the FDM file (V8.0.1-001) 16/06/2009 19:37:51.931[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.932[4924]: Desktop Setting: EXPIRYREPORTBTNVISIBLE 16/06/2009 19:37:51.933[2892]: PSTIMPORTENABLED = 0 [Desktop Setting] 16/06/2009 19:37:51.934[ 560]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingDelete.fdm 16/06/2009 19:37:51.934[4924]: Value: 2 16/06/2009 19:37:51.934[2892]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.935[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.935[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.936[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.936[4924]: EXPIRYREPORTBTNVISIBLE = 2 [Desktop Setting] 16/06/2009 19:37:51.937[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.937[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.938[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.938[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.939[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.939[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.939[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.940[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.940[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.941[ 560]: IPM.Note.EnterpriseVault.Shortcut.DeleteMe: Form in Personal Form Library is the same as the FDM file (V8.0.1-001) 16/06/2009 19:37:51.941[2892]: Desktop Setting: PSTIMPORTPAUSEINTERVAL 16/06/2009 19:37:51.942[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.943[2892]: No Value 16/06/2009 19:37:51.944[ 560]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVPendingRestore.fdm 16/06/2009 19:37:51.944[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.944[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.945[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.945[4924]: Desktop Setting: ALLOWOFFLINESEARCH 16/06/2009 19:37:51.946[2892]: PSTIMPORTPAUSEINTERVAL = 1 [default] 16/06/2009 19:37:51.946[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.947[4924]: No Value 16/06/2009 19:37:51.947[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.947[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.948[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.948[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.949[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.949[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.950[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.950[ 560]: IPM.Note.EnterpriseVault.Shortcut.RestoreMe: Form in Personal Form Library is the same as the FDM file (V8.0.1-001) 16/06/2009 19:37:51.950[4924]: CCommands::AddIntranetSettings: 0x0 16/06/2009 19:37:51.951[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.952[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.953[2892]: Desktop Setting: PSTSEARCHINTERVAL 16/06/2009 19:37:51.954[2892]: No Value 16/06/2009 19:37:51.954[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.954[2892]: PSTSEARCHINTERVAL = 7 [default] 16/06/2009 19:37:51.954[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.955[ 560]: Successfully loaded form file: C:\Program Files\Enterprise Vault\EVClient\Languages\Forms\en\EVShortcut.fdm 16/06/2009 19:37:51.955[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.956[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.956[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.957[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:51.957[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.957[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.958[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.958[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.959[ 560]: DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.959[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.960[4924]: Desktop Setting: ADDALLEVSERVERS 16/06/2009 19:37:51.960[ 560]: ~DesktopCommon::NumerateFormVersion: 0x0 16/06/2009 19:37:51.961[2892]: DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:37:51.961[4924]: No Value 16/06/2009 19:37:51.961[ 560]: IPM.Note.EnterpriseVault.Shortcut: Form in Personal Form Library is the same as the FDM file (V8.0.1-001) 16/06/2009 19:37:51.962[2892]: ~DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:37:51.962[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.963[ 560]: ~DesktopCommon::LoadEVFormsIntoPersonalLibrary: 0x0 16/06/2009 19:37:51.964[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.964[4924]: ADDALLEVSERVERS = 1 [default] 16/06/2009 19:37:51.965[2892]: Desktop Setting: PSTIMPORTNOWORKPAUSEINTERVAL 16/06/2009 19:37:51.965[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.966[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.967[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.967[2892]: No Value 16/06/2009 19:37:51.967[ 560]: ~CCommands::PublishFormsProc: 0x0 16/06/2009 19:37:51.967[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.968[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.969[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.969[2892]: PSTIMPORTNOWORKPAUSEINTERVAL = 60 [default] 16/06/2009 19:37:51.970[4924]: Desktop Setting: EVSERVERS 16/06/2009 19:37:51.970[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:51.970[4924]: No Value 16/06/2009 19:37:51.971[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.971[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.972[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.972[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.972[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.973[4924]: Failed to read list of Enterprise Vault servers. 16/06/2009 19:37:51.973[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.974[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.974[2892]: Desktop Setting: MAILBOXDN 16/06/2009 19:37:51.975[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.975[2892]: Value: /O=Company/OU=Users/cn=Recipients/cn=myuser 16/06/2009 19:37:51.975[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.976[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.976[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.977[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.977[4924]: Desktop Setting: ADDSERVERTOINTRANETZONE 16/06/2009 19:37:51.978[2892]: DesktopCommon::GetMbxConfigOption: 0x10049EAA 16/06/2009 19:37:51.978[4924]: Value: 16/06/2009 19:37:51.979[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.980[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.980[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.981[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.981[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.982[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.982[2892]: Desktop Setting: DEFAULTARCHIVEID 16/06/2009 19:37:51.983[2892]: Value: 1506E69704CB9A94C932C361A82DFE3E41110000vault1 16/06/2009 19:37:51.984[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.984[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.985[2892]: Found 'DEFAULTARCHIVEID' from DesktopSettings '1506E69704CB9A94C932C361A82DFE3E41110000vault1' 16/06/2009 19:37:51.985[2892]: ~DesktopCommon::GetMbxConfigOption: 0x0 16/06/2009 19:37:51.986[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.986[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.987[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.987[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.988[2892]: Desktop Setting: SITEENTRYID 16/06/2009 19:37:51.988[2892]: Value: 14E44A38F17651444B7686F8460D7AD7C1d10000vault1 16/06/2009 19:37:51.989[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.989[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.990[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.990[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.991[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.991[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.992[2892]: Desktop Setting: PSTPOLICYENTRYID 16/06/2009 19:37:51.992[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.992[2892]: Value: 157B9027E7E5A5B4DB525DD6BAF885E011012700vault1 16/06/2009 19:37:51.993[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.993[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.994[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.994[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.994[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.995[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.995[4924]: Desktop Setting: REMOVESERVERFROMINTRANETZONE 16/06/2009 19:37:51.996[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:51.996[4924]: No Value 16/06/2009 19:37:51.997[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.997[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:51.997[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:51.998[2892]: Desktop Setting: SERVERVERSION 16/06/2009 19:37:51.999[2892]: Value: 7.55 16/06/2009 19:37:51.999[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:51.999[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.000[4924]: ~CCommands::AddIntranetSettings: 0x1 16/06/2009 19:37:52.000[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.001[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.001[2892]: DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:37:52.001[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.002[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.002[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.002[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.003[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.003[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.004[4924]: Desktop Setting: MAILBOXDN 16/06/2009 19:37:52.004[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.005[4924]: Value: /O=Company/OU=Users/cn=Recipients/cn=myuser 16/06/2009 19:37:52.005[2892]: Desktop Setting: SERVERVERSION 16/06/2009 19:37:52.006[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.006[2892]: Value: 7.55 16/06/2009 19:37:52.007[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.007[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.007[4924]: ::EnabledForVault: 0x0 16/06/2009 19:37:52.008[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.008[4924]: ~::EnabledForVault: 0x0 16/06/2009 19:37:52.008[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.009[4924]: PVHelper::Enabled: 0x0 16/06/2009 19:37:52.009[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.009[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:52.010[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.010[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.011[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.011[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.012[2892]: Desktop Setting: DefaultWebAppURL 16/06/2009 19:37:52.012[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.012[2892]: Value: http://vault1/EnterpriseVault 16/06/2009 19:37:52.013[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.013[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.014[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.014[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.015[4924]: Desktop Setting: OVReset 16/06/2009 19:37:52.015[2892]: DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:37:52.015[4924]: No Value 16/06/2009 19:37:52.016[2892]: sHeader = [Accept-Language:en-us] 16/06/2009 19:37:52.016[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:52.017[2892]: ~DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:37:52.017[4924]: OVReset = 0 [default] 16/06/2009 19:37:52.017[2892]: DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:37:52.018[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:52.018[2892]: DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:37:52.019[4924]: PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:37:52.019[2892]: ~DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:37:52.020[4924]: ~PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:37:52.020[2892]: Attempting connection to (http://vault1/EnterpriseVault/clienttest.gif)... 16/06/2009 19:37:52.020[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:52.021[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.022[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.022[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:52.023[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.023[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.024[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.025[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.025[4924]: Desktop Setting: OVEnabled 16/06/2009 19:37:52.026[4924]: No Value 16/06/2009 19:37:52.026[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:52.026[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.027[2892]: Connected - Returned status code(200) 16/06/2009 19:37:52.027[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:52.027[2892]: Internet connection state = 1 (flags = 86) 16/06/2009 19:37:52.028[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.028[2892]: ~DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:37:52.028[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.029[2892]: Successfully contacted the EV web server using: http://vault1/EnterpriseVault 16/06/2009 19:37:52.029[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.030[2892]: ~DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:37:52.031[4924]: Desktop Setting: RPCOVERHTTPRESTRICTIONS 16/06/2009 19:37:52.031[2892]: PSTMIG: ~CPSTImporter::GetDesktopSettings: 0x0 16/06/2009 19:37:52.031[4924]: Value: 0 16/06/2009 19:37:52.032[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.032[2892]: PSTMIG: ~CPSTImporter::Init: 0x0 16/06/2009 19:37:52.033[4924]: RPCOVERHTTPRESTRICTIONS = 0 [Desktop Setting] 16/06/2009 19:37:52.033[2892]: DesktopCommon::GetXMLDOMDocumentObj: 0x0 16/06/2009 19:37:52.034[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:52.034[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.035[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.035[4924]: [Offline Config] Enabled: false 16/06/2009 19:37:52.036[4924]: ~PVHelper::Enabled: 0x1 16/06/2009 19:37:52.036[4924]: PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:37:52.037[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.037[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.038[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.038[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.039[4924]: Desktop Setting: OVStoreVersion 16/06/2009 19:37:52.039[4924]: No Value 16/06/2009 19:37:52.040[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:52.040[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:37:52.041[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:52.041[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.041[2892]: ------ Loaded DOMDocument3 16/06/2009 19:37:52.042[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.042[2892]: ~DesktopCommon::GetXMLDOMDocumentObj: 0x0 16/06/2009 19:37:52.042[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:37:52.043[2892]: PSTMIG: PST Importer sleeping for 1 minutes 16/06/2009 19:37:52.043[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.044[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.044[4924]: ~PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:37:52.045[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.045[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.046[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.046[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.047[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.047[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.048[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.048[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.049[4924]: PVHelper::GetWDSPluginName: 0x0 16/06/2009 19:37:52.049[4924]: WDSUtil::GetInstalledWDSVersion: 0x0 16/06/2009 19:37:52.049[4924]: Attempting to read registry key - HKLM\Software\Microsoft\Windows Desktop Search\ 16/06/2009 19:37:52.050[4924]: Attempting to read registry value - Version 16/06/2009 19:37:52.051[4924]: WDS version installed is : 04.00.6001.503 16/06/2009 19:37:52.051[4924]: ~WDSUtil::GetInstalledWDSVersion: 0x0 16/06/2009 19:37:52.052[4924]: ~PVHelper::GetWDSPluginName: 0x0 16/06/2009 19:37:52.052[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.053[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.053[4924]: PVHelper::GetApplPath 16/06/2009 19:37:52.054[4924]: ~PVHelper::GetApplPath 16/06/2009 19:37:52.054[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.054[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.055[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.055[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.056[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.056[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.057[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.057[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.057[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.058[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:37:52.058[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.059[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.059[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.060[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.060[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:37:52.061[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.061[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:37:52.062[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:37:52.062[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.063[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:37:52.063[4924]: Desktop Setting: OVNoUpgrade 16/06/2009 19:37:52.064[4924]: No Value 16/06/2009 19:37:52.064[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:37:52.065[4924]: OVNoUpgrade = 0 [default] 16/06/2009 19:37:52.065[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:37:52.065[4924]: DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.066[4924]: ~DesktopCommonConfig::AddSetting: 0x0 16/06/2009 19:37:52.066[4924]: Offline Vault is in read-only mode 16/06/2009 19:37:52.067[4924]: CDesktop::GetOutlookBuildVer: 0x0 16/06/2009 19:37:52.068[4924]: Outlook returned version: 12.0.0.6423 16/06/2009 19:37:52.068[4924]: ~CDesktop::GetOutlookBuildVer: 0x0 16/06/2009 19:37:52.071[4924]: ~CCommands::InstallCommands: 0x0 16/06/2009 19:37:52.482[4924]: CDesktop::FinalConstruct: 0x0 16/06/2009 19:37:52.482[4924]: DesktopCommonConfig::LogonToMAPI: 0x0 16/06/2009 19:37:52.483[4924]: ~DesktopCommonConfig::LogonToMAPI: 0x0 16/06/2009 19:37:52.483[4924]: Connections now on Desktop object: 2 16/06/2009 19:37:52.484[4924]: ~CDesktop::FinalConstruct: 0x0 16/06/2009 19:37:52.484[4924]: CDesktopUI::HookExplorersEvents: 0x0 16/06/2009 19:37:52.485[4924]: ~CDesktopUI::HookExplorersEvents: 0x0 16/06/2009 19:38:06.860[4924]: CCommands::DoArchive: 0x0 16/06/2009 19:38:06.861[4924]: CDesktopUI::InSearch: 0x0 16/06/2009 19:38:06.861[4924]: get_HTMLDocument: 0x8C57000E 16/06/2009 19:38:06.861[4924]: ~CDesktopUI::InSearch: 0x8C57000E 16/06/2009 19:38:06.862[4924]: User initiated archive. 16/06/2009 19:38:06.862[4924]: DesktopCommon::IsSearchFolder: 0x0 16/06/2009 19:38:06.863[4924]: ~DesktopCommon::IsSearchFolder: 0x80040102 16/06/2009 19:38:06.863[4924]: CCommands::GetManagedFolderProcessing: 0x0 16/06/2009 19:38:06.863[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:06.864[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:06.864[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:06.865[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:06.865[4924]: Desktop Setting: MANAGEDFOLDERHANDLING 16/06/2009 19:38:06.866[4924]: No Value 16/06/2009 19:38:06.866[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:06.867[4924]: MANAGEDFOLDERHANDLING = 0 [default] 16/06/2009 19:38:06.867[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:06.868[4924]: ~CCommands::GetManagedFolderProcessing: 0x0 16/06/2009 19:38:08.413[4924]: ~CCommands::DoArchive: 0x0 16/06/2009 19:38:39.108[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:38:39.108[4924]: Outlook Exchange Connection Mode: 8 16/06/2009 19:38:39.109[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:38:39.109[4924]: Exchange connection state: 8 16/06/2009 19:38:39.109[4924]: PVHelper::Enabled: 0x0 16/06/2009 19:38:39.109[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:39.110[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.110[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.110[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.111[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.111[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.111[4924]: Desktop Setting: OVReset 16/06/2009 19:38:39.111[4924]: No Value 16/06/2009 19:38:39.112[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:39.112[4924]: OVReset = 0 [default] 16/06/2009 19:38:39.112[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:39.112[4924]: PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:38:39.113[4924]: ~PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:38:39.113[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:38:39.113[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.114[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.114[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:38:39.114[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:39.115[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.115[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.115[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.116[4924]: Desktop Setting: OVEnabled 16/06/2009 19:38:39.116[4924]: No Value 16/06/2009 19:38:39.116[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:39.116[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:39.117[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:39.117[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.117[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.117[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.118[4924]: Desktop Setting: RPCOVERHTTPRESTRICTIONS 16/06/2009 19:38:39.118[4924]: Value: 0 16/06/2009 19:38:39.118[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.118[4924]: RPCOVERHTTPRESTRICTIONS = 0 [Desktop Setting] 16/06/2009 19:38:39.119[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:39.119[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:39.119[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:39.119[4924]: ~PVHelper::Enabled: 0x1 16/06/2009 19:38:39.127[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:39.127[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.127[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:39.127[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.128[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.128[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.128[4924]: Desktop Setting: OVReset 16/06/2009 19:38:39.128[4924]: No Value 16/06/2009 19:38:39.129[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:39.129[4924]: OVReset = 0 [default] 16/06/2009 19:38:39.129[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:39.129[4924]: PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:38:39.129[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:39.130[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.130[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.130[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.130[4924]: Desktop Setting: OVStoreVersion 16/06/2009 19:38:39.131[4924]: Value: 0 16/06/2009 19:38:39.131[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.131[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:39.131[4924]: ~PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:38:39.132[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:39.132[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.132[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.132[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:39.133[4924]: Desktop Setting: PSTIMPORTENABLED 16/06/2009 19:38:39.133[4924]: Value: 0 16/06/2009 19:38:39.133[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:39.133[4924]: PSTIMPORTENABLED = 0 [Desktop Setting] 16/06/2009 19:38:39.134[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.030[2892]: PSTMIG: CPSTImporter::GetDesktopSettings: 0x0 16/06/2009 19:38:52.030[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.030[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.031[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.031[2892]: DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:38:52.031[2892]: ~DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:38:52.031[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.032[2892]: Desktop Setting: PSTIMPORTENABLED 16/06/2009 19:38:52.032[2892]: Value: 0 16/06/2009 19:38:52.032[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.032[2892]: PSTIMPORTENABLED = 0 [Desktop Setting] 16/06/2009 19:38:52.033[2892]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.033[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.033[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.033[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.034[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.034[2892]: Desktop Setting: PSTIMPORTPAUSEINTERVAL 16/06/2009 19:38:52.034[2892]: No Value 16/06/2009 19:38:52.034[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:52.035[2892]: PSTIMPORTPAUSEINTERVAL = 1 [default] 16/06/2009 19:38:52.035[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:52.035[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.035[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.036[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.036[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.036[2892]: Desktop Setting: PSTSEARCHINTERVAL 16/06/2009 19:38:52.036[2892]: No Value 16/06/2009 19:38:52.037[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:52.037[2892]: PSTSEARCHINTERVAL = 7 [default] 16/06/2009 19:38:52.037[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:52.037[2892]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:52.038[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.038[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.038[2892]: DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:38:52.038[2892]: ~DesktopCommonConfig::CheckForUpdatedSettings 16/06/2009 19:38:52.039[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.039[2892]: Desktop Setting: PSTIMPORTNOWORKPAUSEINTERVAL 16/06/2009 19:38:52.039[2892]: No Value 16/06/2009 19:38:52.039[2892]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:52.040[2892]: PSTIMPORTNOWORKPAUSEINTERVAL = 60 [default] 16/06/2009 19:38:52.040[2892]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:52.040[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.040[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.041[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.041[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.041[2892]: Desktop Setting: MAILBOXDN 16/06/2009 19:38:52.041[2892]: Value: /O=Company/OU=Users/cn=Recipients/cn=myuser 16/06/2009 19:38:52.042[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.042[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.042[2892]: DesktopCommon::GetMbxConfigOption: 0x10049EAA 16/06/2009 19:38:52.042[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.042[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.043[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.043[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.043[2892]: Desktop Setting: DEFAULTARCHIVEID 16/06/2009 19:38:52.043[2892]: Value: 1506E69704CB9A94C932C361A82DFE3E41110000vault1 16/06/2009 19:38:52.044[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.044[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.044[2892]: Found 'DEFAULTARCHIVEID' from DesktopSettings '1506E69704CB9A94C932C361A82DFE3E41110000vault1' 16/06/2009 19:38:52.045[2892]: ~DesktopCommon::GetMbxConfigOption: 0x0 16/06/2009 19:38:52.045[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.045[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.045[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.046[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.046[2892]: Desktop Setting: SITEENTRYID 16/06/2009 19:38:52.046[2892]: Value: 14E44A38F17651444B7686F8460D7AD7C1d10000vault1 16/06/2009 19:38:52.046[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.047[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.047[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.047[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.047[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.048[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.048[2892]: Desktop Setting: PSTPOLICYENTRYID 16/06/2009 19:38:52.048[2892]: Value: 157B9027E7E5A5B4DB525DD6BAF885E011012700vault1 16/06/2009 19:38:52.049[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.049[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.049[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.049[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.050[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.050[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.050[2892]: Desktop Setting: SERVERVERSION 16/06/2009 19:38:52.050[2892]: Value: 7.55 16/06/2009 19:38:52.051[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.051[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.051[2892]: DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:38:52.051[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.051[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.052[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.052[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.052[2892]: Desktop Setting: SERVERVERSION 16/06/2009 19:38:52.052[2892]: Value: 7.55 16/06/2009 19:38:52.053[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.053[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.053[2892]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.053[2892]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.053[2892]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.054[2892]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:52.054[2892]: Desktop Setting: DefaultWebAppURL 16/06/2009 19:38:52.054[2892]: Value: http://vault1/EnterpriseVault 16/06/2009 19:38:52.054[2892]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:52.055[2892]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:52.055[2892]: DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:38:52.055[2892]: sHeader = [Accept-Language:en-us] 16/06/2009 19:38:52.055[2892]: ~DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:38:52.056[2892]: DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:38:52.056[2892]: DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:38:52.056[2892]: ~DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:38:52.056[2892]: Attempting connection to (http://vault1/EnterpriseVault/clienttest.gif)... 16/06/2009 19:38:52.064[2892]: Connected - Returned status code(200) 16/06/2009 19:38:52.065[2892]: Internet connection state = 1 (flags = 86) 16/06/2009 19:38:52.065[2892]: ~DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:38:52.065[2892]: Successfully contacted the EV web server using: http://vault1/EnterpriseVault 16/06/2009 19:38:52.066[2892]: ~DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:38:52.066[2892]: PSTMIG: ~CPSTImporter::GetDesktopSettings: 0x0 16/06/2009 19:38:52.066[2892]: PSTMIG: PST Importer is currently disabled 16/06/2009 19:38:52.066[2892]: PSTMIG: PST Importer sleeping for 60 minutes (there is no work to do) 16/06/2009 19:38:58.019[4924]: CCommands::DoVaultInformation: 0x0 16/06/2009 19:38:58.027[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:58.027[4924]: DeleteHiddenMsgBtnVisible = 1 [Registry] 16/06/2009 19:38:58.028[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:58.036[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:38:58.036[4924]: Outlook Exchange Connection Mode: 8 16/06/2009 19:38:58.037[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:38:58.037[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:58.037[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:58.038[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:58.038[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.038[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.039[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.039[4924]: Desktop Setting: SiteEntryID 16/06/2009 19:38:58.039[4924]: Value: 14E44A38F17651444B7686F8460D7AD7C1d10000vault1 16/06/2009 19:38:58.039[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.040[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:58.040[4924]: DesktopCommon::GetWebAppURL: 0x0 16/06/2009 19:38:58.040[4924]: DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:38:58.041[4924]: ~DesktopCommon::GetWebAppURLEx: 0x0 16/06/2009 19:38:58.041[4924]: ~DesktopCommon::GetWebAppURL: 0x0 16/06/2009 19:38:58.041[4924]: DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:38:58.041[4924]: sHeader = [Accept-Language:en-us] 16/06/2009 19:38:58.042[4924]: ~DesktopCommon::GetIELanguageHeader: 0x0 16/06/2009 19:38:58.042[4924]: DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:38:58.042[4924]: DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:38:58.042[4924]: ~DesktopCommonUtil::GetEVUserAgent: 0x0 16/06/2009 19:38:58.043[4924]: Attempting connection to (http://vault1/EnterpriseVault)... 16/06/2009 19:38:58.348[4924]: Connected - Returned status code(200) 16/06/2009 19:38:58.348[4924]: Internet connection state = 1 (flags = 86) 16/06/2009 19:38:58.348[4924]: ~DesktopCommonUtil::HasInternetConnection: 0x0 16/06/2009 19:38:58.349[4924]: PVHelper::Enabled: 0x0 16/06/2009 19:38:58.349[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:58.349[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:58.350[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:58.350[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.350[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.351[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.351[4924]: Desktop Setting: OVReset 16/06/2009 19:38:58.351[4924]: No Value 16/06/2009 19:38:58.351[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:58.351[4924]: OVReset = 0 [default] 16/06/2009 19:38:58.352[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:38:58.352[4924]: PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:38:58.352[4924]: ~PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:38:58.352[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:38:58.353[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:58.353[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:38:58.353[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:38:58.354[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:58.354[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.354[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.354[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.355[4924]: Desktop Setting: OVEnabled 16/06/2009 19:38:58.355[4924]: No Value 16/06/2009 19:38:58.355[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:38:58.355[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:38:58.356[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:58.356[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.356[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.356[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:38:58.357[4924]: Desktop Setting: RPCOVERHTTPRESTRICTIONS 16/06/2009 19:38:58.357[4924]: Value: 0 16/06/2009 19:38:58.357[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:38:58.357[4924]: RPCOVERHTTPRESTRICTIONS = 0 [Desktop Setting] 16/06/2009 19:38:58.358[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:38:58.358[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:58.358[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:38:58.358[4924]: ~PVHelper::Enabled: 0x1 16/06/2009 19:38:58.359[4924]: DesktopCommon::OpenEFormsRegistry: 0x0 16/06/2009 19:38:58.359[4924]: DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:38:58.380[4924]: ~DesktopCommon::OpenStoreOfType: 0x0 16/06/2009 19:38:58.470[4924]: Located the EForms Registry 16/06/2009 19:38:58.471[4924]: ~DesktopCommon::OpenEFormsRegistry: 0x0 16/06/2009 19:38:58.596[4924]: DesktopCommon::GetMAPIStringProp: 0x0 16/06/2009 19:38:58.596[4924]: ~DesktopCommon::GetMAPIStringProp: 0x0 16/06/2009 19:38:58.597[4924]: DesktopCommonUtil::IsArchivedItem: 0x0 16/06/2009 19:38:58.598[4924]: ~DesktopCommonUtil::IsArchivedItem: 0x40380 16/06/2009 19:38:58.598[4924]: VaultInformationUI::InsertHiddenMessageInformation: 0x0 16/06/2009 19:38:58.598[4924]: DesktopCommon::GetMAPIStringProp: 0x0 16/06/2009 19:38:58.599[4924]: ~DesktopCommon::GetMAPIStringProp: 0x0 16/06/2009 19:38:58.599[4924]: VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.600[4924]: VaultInformationUI::AddCustomAttributes: 0x0 16/06/2009 19:38:58.600[4924]: DesktopCommon::GetNamedPropList: 0x0 16/06/2009 19:38:58.601[4924]: ~DesktopCommon::GetNamedPropList: 0x0 16/06/2009 19:38:58.601[4924]: ~VaultInformationUI::AddCustomAttributes: 0x0 16/06/2009 19:38:58.602[4924]: ~VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.603[4924]: VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.604[4924]: VaultInformationUI::AddCustomAttributes: 0x0 16/06/2009 19:38:58.604[4924]: DesktopCommon::GetNamedPropList: 0x0 16/06/2009 19:38:58.605[4924]: ~DesktopCommon::GetNamedPropList: 0x1 16/06/2009 19:38:58.605[4924]: ~VaultInformationUI::AddCustomAttributes: 0x1 16/06/2009 19:38:58.605[4924]: DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:38:58.605[4924]: ~DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:38:58.609[4924]: DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:38:58.609[4924]: ~DesktopCommonConfig::GetItemsInCache: 0x0 16/06/2009 19:38:58.614[4924]: ~VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.615[4924]: VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.616[4924]: VaultInformationUI::AddCustomAttributes: 0x0 16/06/2009 19:38:58.617[4924]: DesktopCommon::GetNamedPropList: 0x0 16/06/2009 19:38:58.617[4924]: ~DesktopCommon::GetNamedPropList: 0x0 16/06/2009 19:38:58.617[4924]: ~VaultInformationUI::AddCustomAttributes: 0x0 16/06/2009 19:38:58.619[4924]: ~VaultInformationUI::InsertHiddenMessageProperties: 0x0 16/06/2009 19:38:58.619[4924]: ~VaultInformationUI::InsertHiddenMessageInformation: 0x0 16/06/2009 19:39:01.883[4924]: ~CCommands::DoVaultInformation: 0x0 16/06/2009 19:39:05.389[4924]: CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:39:05.390[4924]: Outlook Exchange Connection Mode: 8 16/06/2009 19:39:05.390[4924]: ~CDesktop::GetOLConnectionState: 0x0 16/06/2009 19:39:05.390[4924]: Exchange connection state: 8 16/06/2009 19:39:05.390[4924]: PVHelper::Enabled: 0x0 16/06/2009 19:39:05.391[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:05.391[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.391[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.391[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.392[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.392[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.392[4924]: Desktop Setting: OVReset 16/06/2009 19:39:05.392[4924]: No Value 16/06/2009 19:39:05.393[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:39:05.393[4924]: OVReset = 0 [default] 16/06/2009 19:39:05.393[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:39:05.393[4924]: PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:39:05.394[4924]: ~PVHelper::IsRemoveOVSet: 0x0 16/06/2009 19:39:05.394[4924]: DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:39:05.394[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.394[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.394[4924]: ~DesktopConfig::GetClientStoreKey: 0x0 16/06/2009 19:39:05.395[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:39:05.395[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.395[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.396[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.396[4924]: Desktop Setting: OVEnabled 16/06/2009 19:39:05.396[4924]: No Value 16/06/2009 19:39:05.396[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:39:05.397[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:39:05.397[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:05.397[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.397[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.398[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.398[4924]: Desktop Setting: RPCOVERHTTPRESTRICTIONS 16/06/2009 19:39:05.398[4924]: Value: 0 16/06/2009 19:39:05.398[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.399[4924]: RPCOVERHTTPRESTRICTIONS = 0 [Desktop Setting] 16/06/2009 19:39:05.399[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:05.399[4924]: DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:39:05.399[4924]: ~DesktopCommon::UseRPCOverHTTP: 0x0 16/06/2009 19:39:05.400[4924]: ~PVHelper::Enabled: 0x1 16/06/2009 19:39:05.407[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:05.407[4924]: DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.407[4924]: ~DesktopCommonConfig::GetStoreKey: 0x0 16/06/2009 19:39:05.408[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.408[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.408[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.408[4924]: Desktop Setting: OVReset 16/06/2009 19:39:05.409[4924]: No Value 16/06/2009 19:39:05.409[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:39:05.409[4924]: OVReset = 0 [default] 16/06/2009 19:39:05.409[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:39:05.409[4924]: PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:39:05.410[4924]: DesktopConfig::GetSetting: 0x0 16/06/2009 19:39:05.410[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.410[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.410[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.411[4924]: Desktop Setting: OVStoreVersion 16/06/2009 19:39:05.411[4924]: Value: 0 16/06/2009 19:39:05.411[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.411[4924]: ~DesktopConfig::GetSetting: 0x0 16/06/2009 19:39:05.411[4924]: ~PVHelper::GetStoreMajorVersion: 0x0 16/06/2009 19:39:05.412[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:05.412[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.412[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.413[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:05.413[4924]: Desktop Setting: PSTIMPORTENABLED 16/06/2009 19:39:05.413[4924]: Value: 0 16/06/2009 19:39:05.413[4924]: ~DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:05.413[4924]: PSTIMPORTENABLED = 0 [Desktop Setting] 16/06/2009 19:39:05.414[4924]: ~DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:17.390[4924]: CCommands::DoArchive: 0x0 16/06/2009 19:39:17.390[4924]: CDesktopUI::InSearch: 0x0 16/06/2009 19:39:17.391[4924]: get_HTMLDocument: 0x8E67000E 16/06/2009 19:39:17.391[4924]: ~CDesktopUI::InSearch: 0x8E67000E 16/06/2009 19:39:17.391[4924]: User initiated archive. 16/06/2009 19:39:17.391[4924]: DesktopCommon::IsSearchFolder: 0x0 16/06/2009 19:39:17.392[4924]: ~DesktopCommon::IsSearchFolder: 0x80040102 16/06/2009 19:39:17.392[4924]: CCommands::GetManagedFolderProcessing: 0x0 16/06/2009 19:39:17.392[4924]: DesktopCommonConfig::GetConfigValue: 0x0 16/06/2009 19:39:17.393[4924]: DesktopCommonConfig::GetSetting: 0x0 16/06/2009 19:39:17.393[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:17.393[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0 16/06/2009 19:39:17.393[4924]: Desktop Setting: MANAGEDFOLDERHANDLING 16/06/2009 19:39:17.394[4924]: No Value 16/06/2009 19:39:17.394[4924]: ~DesktopCommonConfig::GetSetting: 0x1 16/06/2009 19:39:17.394[4924]: MANAGEDFOLDERHANDLING = 0 [default] 16/06/2009 19:39:17.394[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1 16/06/2009 19:39:17.395[4924]: ~CCommands::GetManagedFolderProcessing: 0x0 16/06/2009 19:39:19.372[4924]: ~CCommands::DoArchive: 0x0</code>

AndrewB · ‎06-16-2009

sorry wayne, i've tried a couple times but the post looks blank even though i pasted in the logs. I tried the html and the plain text forms.

Wayne_Humphrey · ‎06-16-2009

AndrewB,

I have pmd you my mail addie :)

MichelZ · ‎06-16-2009

Andrew

You should be able to attach it to the first post in your thread.

Cheers

cloudficient - EV Migration, creators of EVComplete.

AndrewB · ‎06-17-2009

thanks wayne, thanks michel. i emailed and posted the logs. names and faces have been changed to protect the innocent ;)

MichelZ · ‎06-17-2009

Quick sweep did not reveal anything unusual, I think.

You did reproduce the problem, correct?

Could you try to log again, and note the time when you click on the archive button?

cloudficient - EV Migration, creators of EVComplete.

MichelZ · ‎06-17-2009

Ah, got it:

16/06/2009 19:38:06.862[4924]: User initiated archive.
16/06/2009 19:38:06.862[4924]: DesktopCommon::IsSearchFolder: 0x0
16/06/2009 19:38:06.863[4924]: ~DesktopCommon::IsSearchFolder: 0x80040102
16/06/2009 19:38:06.863[4924]: CCommands::GetManagedFolderProcessing: 0x0
16/06/2009 19:38:06.863[4924]: DesktopCommonConfig::GetConfigValue: 0x0
16/06/2009 19:38:06.864[4924]: DesktopCommonConfig::GetSetting: 0x0
16/06/2009 19:38:06.864[4924]: DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
16/06/2009 19:38:06.865[4924]: ~DesktopCommonConfig::LoadSettingsFromHiddenMessage: 0x0
16/06/2009 19:38:06.865[4924]: Desktop Setting: MANAGEDFOLDERHANDLING
16/06/2009 19:38:06.866[4924]: No Value
16/06/2009 19:38:06.866[4924]: ~DesktopCommonConfig::GetSetting: 0x1
16/06/2009 19:38:06.867[4924]: MANAGEDFOLDERHANDLING = 0 [default]
16/06/2009 19:38:06.867[4924]: ~DesktopCommonConfig::GetConfigValue: 0x1
16/06/2009 19:38:06.868[4924]: ~CCommands::GetManagedFolderProcessing: 0x0
16/06/2009 19:38:08.413[4924]: ~CCommands::DoArchive: 0x0

MANAGEDFOLDERHANDLING = 0 [default]
This could be the problem, I think. Have to dig deeper.

cloudficient - EV Migration, creators of EVComplete.

MichelZ · ‎06-17-2009

Hi

Me again.
I think you should open a support case for this.

Because:
I think in EV8, there is a new ExchangeManagedFolder Policy setting called "ArchiveManagedFolders2", and the old setting "ArchiveManagedFolders" gets hidden in the Database.

I imagine that the EV8 client just listenes for the "new" setting, instead of the old one, too. (So it just ignores the old one there)
-> That's why EV2007 client works

If you would upgrade the Server to EV8, it would work, too.

But please check with support. That's just my opinion here and I could be wrong.

Cheers :)
Michel

cloudficient - EV Migration, creators of EVComplete.

AndrewB · ‎06-17-2009

What you said makes sense but you'd think it would be accounted for as part of the compatibility. I will call support. Cheers indeed Michel.

AndrewB · ‎06-26-2009

I read your case notes and can explain the problem. The EV 8 SP1 client is looking for different values for the 'Archive Exchange Managed Folders' EV Exchange Mailbox policy setting. In EV 2007 SP5 the setting values are 'ON' or 'OFF' as you know, but the EV 8 client is expecting the options: 'OFF', 'Normal' or 'Managed' which are only present in EV 8 and newer.
Since the EV 8 client does not know how to interpret the 'ON' value, it assumes it is turned off and then you get the message ' You cannot archive items in this folder, because it is managed by Microsoft Exchange Server'.
You will only be able to run the EV 2007 SP5 client until you upgrade the EV Server to EV 8 SP1. Then you will be able to use the new client.

I asked why this compatibility issue is not indicated in the Symantec Enterprise Vault Compatibility Charts document.

Thank you for your response. There's most likely a couple of reasons:

1. The Compatibility Charts are only updated with the most common incompatibility issues and not every caveat and scenario that can arise when using mismatched version of EV Server and the client. Microsoft Exchange 2007 Managed Folders are not a common feature that is used when working with EV, therefore that specific scenario was not added.

2. EV 8 SP1 was released in April and the Compatibility Charts were updated in May so there may have not been enough time to add all the issues that have been found before the release of the documentation.

3. Most companies test the EV Outlook Add-in with the same version as the EV Server to avoid these types of issues. We allow some backward compatibility, but not every function works every time. The client and Server versions should always be the same in a Production environment as a best practice.

VOX

EV 8 Client Behavior