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EV 8 Documentation

MikeCampbell
Level 3

Hi all,

I have been trying to collect useful documentation on Enterprise Vault as i have need to come up to speed on the product. So far i have checked out the files listed here:

http://www.symantec.com/business/support/index?page=content&id=TECH140747

 

The problem with them is that they do not offer me the low level information that i require to be able to understand and later troubleshoot EV processes. As an example the Shopping Services is discribed in the documentation as retrieving the messages and storing them in Shopping Baskets.  This does not really help me understand the interplay of EV and IIS etc etc....

I have administered the product for sometime and learnt bits as I have gone on but I am now in need for a lot more in depth knowledge.

Am i missing some documentation that really describes how things really tick over?

Many thanks for any help

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

This would be a good start Article URL http://www.symantec.com/docs/HOWTO37478 and

Article URL http://www.symantec.com/docs/HOWTO37445

But really what you are looking for you would need to go to a training class for.

https://education.symantec.com/Saba/Web/sena

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5 REPLIES 5

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

This would be a good start Article URL http://www.symantec.com/docs/HOWTO37478 and

Article URL http://www.symantec.com/docs/HOWTO37445

But really what you are looking for you would need to go to a training class for.

https://education.symantec.com/Saba/Web/sena

MikeCampbell
Level 3

Thank you Tony,

 

I will have a thorough read of those docs and a play in a test enviroment I have now assembled. Sadly I do not have time for the training course as well im in the middle of the job now!

Many Thanks

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Understood, some of the training is virtual, so if you can you might try and get that funded.

There is also this:

http://techcenter.symantec.com/ecampus/enterprise?siteName=sena&courseNo=DP6002

I would recommend it as well.

Good luck and the forum is a good resource to bounce ideas off of.

Cheers,

MikeCampbell
Level 3

Those virtual labs seem rather handy I will give them a shot. I guess I have come to expect or perhaps rely too heavily on Technet / MS KB levels of readily available information.

Rob_Wilcox1
Level 6
Partner

Mike, you can always post your questions/thoughts on the forums too.  Yes it would be fantastic to have Technet level information, but it's just not possible :(  Time constraints meet us all.

 

Remember, no question is a stupid question ... the answers might be though. :)

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