12-27-2010 07:40 AM
Goal
I have a test enviroment set up (internal connectivity only). I am attmepting to upgade from EV 2007 SP 5.
Enviroment:
Exchange 2007 on Windows 2008
2 2003 EV 8 SP 4 (one is used for journaling)
Problem
I can not retrieve by double clicking on a message, or restore an Item from the EV toolbar buttons. I can however restore from outlook add-in and from OWA when view original message. I do not see anything in the log.
I have verified the EVAnon directory and only anony is selected. I also have viewed the web.config on exchange. I lengthened the timeouts in fear that i may have been timing out b/c of a downgraded test enviroment.
I created the EVanon user in AD
i ran the owauser script
Intalled the OWA 64 bit Extentions on exchange
Need any other info?
12-27-2010 07:44 AM
Also my exchange server has all roles on a single server.
12-27-2010 07:47 AM
ok so when you attempt to double click an item it should have a bar at the top saying something went wrong trying to retrieve that item, if you click the bar what does it say?
Also i see you have logging enabled, what does the log say?
12-27-2010 08:05 AM
I allowed anonymous on the EWS VD and now when i double click an archived message it does not say that the item in unavailable. I can now double click a message, which opens to the view original message link. Is this correct? Also basic and integrated windows is selected. I will check the logging once more.
EV buttons still do not work however. It just does nothing.