Hapyy New Year and all that stuff, got a sight problem with the EV9 Client on our Citrix Serrvers - everytime a user logs into citrix a message goes to teh vent viewer:-
Error 1004 the resource can not be found EV Shortcut.fdm.
Also usera are getting error 3009 - Error Installing Perormace Counter for Outlook
This is only happening in Citrix on normal PC's everything is fine.
Solved! Go to Solution.
We have managed to track down the problem ourselves, it would appear that when we installed the EV client on the Citrix servers a directory was missing on the C:\program files\enterprise vault\evclient
We hav ecopied this over manually from a work station and it has cured the problem