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EV 9 Domino Mailbox and Journal Archiving task is not processing

jain_mitesh4
Level 4

Hi,

 

We have EV 9 set up in cluster for domino mailbox archiving.

From past 1 week our Domino Mailbox and Journal archiving task is not processing.

We tried manual archiving as well but still the task did not process.

Our archiving is scheduled to run from Monday to Friday from 6 pm to 7 pm.

There are no events on both the EV nodes during this time regarding Lotus Domino Archiving task.

The last mailbox archive took place on 15th of May.

On 16th May we just got one error at 7:10 pm regarding the mailbox archiving task as event ID 4171

"Abnormal error occured within the Memory Mapped Stream object."

 

Please let me know what can be the cause for this issue.

Thanks....

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

jain_mitesh4
Level 4

The Vaut store were in backup mode.Changed the vault store mode to read mode and restarted the EV service and the issue got solved.

View solution in original post

4 REPLIES 4

ZeRoC00L
Level 6
Partner Accredited

Start with restarting all EV services.

Then run archive in report mode, check logs/eventlogs.

jain_mitesh4
Level 4

On one node or both the nodes.

ZeRoC00L
Level 6
Partner Accredited

Restart the service "Enterprise Vault Admin Service". This will probably a services listed in the Cluster Administrator.

jain_mitesh4
Level 4

The Vaut store were in backup mode.Changed the vault store mode to read mode and restarted the EV service and the issue got solved.