EV Index issue

[RVD]

Hi,

I am implementing a new EV 9.0.1 server (mailbox archiving from Exch2010SP1).

All went fine , no erros, no problems, ...

Though, some strange thing came up while testing the index search functionality.

The system is setup with "full" indexing.

As a test I search for telephone.

this search gives several emails and attachment in the result list, so far so good ....

When I search for tele  (i.e, part of the word telephone) , the result is 0 

When I search for "Kind regards", the search gives several entries in the result list, so the "full" indexing settings are working 

When I search for "Kind regard" (so, without the 's')  the result is 0 

This is not correct, not?

A part of a word string should be searchable in the index, not?

I already rebuild the indexes,... without results

Thanks for any info on this!

"Kind regards", 

Rudy

[TonySterling · Accepted solution]

You need to use wildcards. So for example:

search for tele*

and  "Kind regard*"

Then you should get some results.

 To search using wildcards, use an asterisk (*) to find zero or more characters, and a question mark (?) to find any single character. You must enter at least three other characters before using a wildcard.

For example, 'min*' finds the words 'minutes', 'minimum', and so on.

[DmitryG]

We noticed the same behevoiur in version 8SP5. It looks like the search is not looking for the combination of letters but for a whole word (words combination) only when wildcards are not used