EV Journaling targeting separate 2007 & 2010 forests

[dihrig]

Here's the scenario:

Customer has Exchange 2007 and now a new 2010, which is in seperate AD forest, with appropriate trusts in place. EV has been journaling from 2007 for many years. The Journal mailboxes for 2007 are on 2007 Exchange servers. The Journal mailboxes for 2010 are on 2010 servers. We created a new AD account/mailbox to use as a 2010 Journal task account to target the 2010 Journal mailbox (configured the Logon tab in the Journal task to use this account). Ran both the powershell scripts for this account, and set appropriate permissions. When starting the journal task for 2010 journal mailbox it fails saying the appropriate throttling policy is not applied for the task account's mailbox.

Any ideas on the failure, or if this scenario should work, are welcome.

Thanks.

[Rob_Wilcox1 · Accepted solution]

So your vsa account, and mailbox is on the exchange 2010 environment, and that's what you ran the throttling policy script on? In the end, if journal archiving works.. Ignore the warning/error/info.

[GabeV]

Hi digrig,

You mentioned: "Ran both the powershell scripts for this account", but which account: the new system mailbox for the 2010 journal task or the VSA mailbox? Take a look at this technote:

Configuring the Exchange 2010 throttling policy on the Vault Service account
http://www.symantec.com/docs/HOWTO57515

The script must be run against an Exchange 2010 mailbox. If your Vault Service account already has a mailbox on Exchange Server 2007 or earlier, you must first move the mailbox to Exchange 2010.

If you already moved the VSA mailbox to the Exchange 2010, run the Exchange PS cmdlet:

Get-ThrottlingPolicy | ft Name

to verify that the policy was created and then run the Exchange PS cmdlet:

Get-Mailbox -Identity <vsa-mailbox> | ft ThrottlingPolicy

to confirm the throttling policy was applied to the VSA mailbox.

I hope this helps.