11-30-2017 12:35 AM
in the mobile search window we can see that special charaters in the vault name like ä,ü,é displays with a numerical code. (See attachment)
In the searchpanel the special characters are dispalyed correctly.
Is this a known behaviour?
11-30-2017 05:15 AM - edited 11-30-2017 05:15 AM
What version of EV are you running? I just tried to reproduce this on EV 12.2 and the characters showed up fine.
12-01-2017 01:16 AM
thanks for your answer. Thats strange because the customer is running 12.1.3 and I have tested this in my test enviroment with also 12.2
12-05-2017 04:15 AM
Anybody have a solution for this? I dont think this is related to the version.
12-15-2017 06:11 AM
12-18-2017 12:45 AM
The best option would be to open a new case with Veritas Support.
btw.. which device are you using to access the EVS mobile search? do you have a consistent behaviour between the normal web browser and the mobile one?