11-20-2020 07:37 AM
Hello all,
We are in the process of moving users to Exchange 2016 from 2010.
After moving a user, we test outlook, the office mail app shows the legacy applications, search archives and Archive Explorer. We are still in Enterprise Vault 11.0.1
But when we tested the Owa Client the legacy application does not appear.
After migrating all users to Exchange 2016 we are upgrading Enterprise Vault to 12.5 or 14.0.
until this upgrade, we would like to like to keep the same user experience.
The reasons are:
Is possible to see the legacy app in OWA?
Exchange 2016 cu17, EV 11.0.1 CHF5
11-25-2020 11:38 PM - edited 11-26-2020 12:20 AM
Hi,
out of curiosity, does the office mail app in owa show the "search vaults" button when provisioning the new EVS to a test user?
Do you see any error in the client trace file? (right clicking on the orange help button)
Might also be a compatibility thing as I believe this combination has not been tested / is not supported.
Regards
Marc
11-26-2020 07:11 AM
Hi Marcde
Yes, the user that we provisioned the new search, the button is display and works.
I attached the Office Mail App Client Dtrace. I can't see any error, but I don't know what I'm looking for.
As I explain we would really like to keep the legacy apps until we upgrade to Enterprise Vault 12, the new search in EV11 was as a lot of issues.
Thanks you
Antonio