07-28-2011 06:38 AM
Hi,
Following on from this thread:
https://www-secure.symantec.com/connect/forums/ev-reporting-2
I couldn't resist tidying up and so uninstalled SQL Reporting Services and removed the IIS sites from the EV box.
Now I find that I need to apply the latest EV service pack as part of a support call we have open, and the installer complains that:
EVOM Reporting: Microsoft SQL Server Reporting Services is not installed on this computer.
Symantec support advises me that as this is an install issue, I need to talk to prefessional services.
Does anyone know a way of making setup skip the checks? Or can I fool the system into thinking that EV Reporting is not installed?
Otherwise I'm going to have to re-install SRS...
Thanks.
Solved! Go to Solution.
07-28-2011 07:48 AM
Any chance you could post the XML install logs?
Your best bet though really is going to
HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install
EVOMReporting (String)
Change this from Installed to Not Installed and try the installation again
07-28-2011 07:48 AM
Any chance you could post the XML install logs?
Your best bet though really is going to
HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install
EVOMReporting (String)
Change this from Installed to Not Installed and try the installation again
07-28-2011 08:01 AM
Changing the registry string to "Not Installed" worked a treat!
Thank you.