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EV Retention Policy not working over 8 years old items

rajsameer
Level 2

Hello,

We are using EV 8.5. retention policy is set to archive up to 8 years old items. Unfortunately for some reason it not deleting calander items for over 8 years old. It is however deleting mails though. 

Could someone able to sehd some light on this please?

Thanks

Raj

 

1 ACCEPTED SOLUTION

Accepted Solutions

Pradeep-Papnai
Level 6
Employee Accredited Certified

Hi Sameer,

Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems  with appropriate value.

Regards

Pradeep

View solution in original post

4 REPLIES 4

Pradeep-Papnai
Level 6
Employee Accredited Certified

Hi Sameer,

Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems  with appropriate value.

Regards

Pradeep

View solution in original post

Many thanks for the help Pradeep. It seems working now after the reg entry.

Hello,

It seems it didnt fixed the issue, numbers are not going down. Also I been told it not only the shortcuts, few the 8 years old emails are also not being deleted. 

Could someone please suggested any fix?

Thanks

Sameer

Sry i haven't undestrand correctly the issue.

So my reply was not good, i delete it.