08-21-2018 06:09 AM
Hello,
We are using EV 8.5. retention policy is set to archive up to 8 years old items. Unfortunately for some reason it not deleting calander items for over 8 years old. It is however deleting mails though.
Could someone able to sehd some light on this please?
Thanks
Raj
Solved! Go to Solution.
08-21-2018 06:51 AM - edited 08-21-2018 08:07 PM
Hi Sameer,
Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems with appropriate value.
Regards
Pradeep
08-21-2018 06:51 AM - edited 08-21-2018 08:07 PM
Hi Sameer,
Just a coincidence, while researching one other expiry thread I got TechNote for your post. By default non-shortcut item (calander/appointment…etc) will not delete as part of policy/expiry. You need to set registry DeleteNonShortcutItems with appropriate value.
Regards
Pradeep
08-21-2018 08:32 AM
Many thanks for the help Pradeep. It seems working now after the reg entry.
08-24-2018 04:40 AM
Hello,
It seems it didnt fixed the issue, numbers are not going down. Also I been told it not only the shortcuts, few the 8 years old emails are also not being deleted.
Could someone please suggested any fix?
Thanks
Sameer
11-29-2018 02:54 AM - edited 11-29-2018 02:59 AM
Sry i haven't undestrand correctly the issue.
So my reply was not good, i delete it.