Can someone please help me to resolve the below issues
2 users in my environment they are getting Syncronization failed(Vault cache syncronization please find screen attached with this post). Could you please let me know how to proceed to resolve the issue.when i try from server end by running syncronization for that specific archives it was success. Please give me some insight how to proceed with this issue.
2) We are in EV 22.214.171.12474 i am seeing 41369 error related to indexing whenever i am restarting EV index service. Can i proceed with the steps mentioned in below article will it cause any issue with respect to EV 11 environment?
Also i would like to know we are using EV 126.96.36.19973 which means EV 11 CHF1? .
1. On the failed sync, looks like it's probably a connectivity issue. Can the users connect to the EV Web search from that same machine?
2. On the indexing issue, this is not uncommon and yes you can perform the steps and generally resolve the issues. We use this process occassionally to refresh and the indexing processes.
EV web search we have some issues for all the users. I am seeing below DCOM error
The application-specific permission settings do not grant Remote Activation permission for the COM Server application with CLSID
for this error there is an public artcle https://www.veritas.com/support/en_US/article.TECH212822
coming to point 1) I don't think so its an client connectivity issue. When i tried with my profile it works fine with out any issues. So far we had only 3 users reported for this issue.
We are currently using 188.8.131.5274 which is EV 11.0 CHF1?