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EV Upgrade from 9.01 to 10.0 - Urgent

njseq
Level 3
Partner

Hello all,

We have a MS Cluster EV 9.01 with 2 nodes, on Windows 2008R2 and we want to upgrade to version 10.0. We have about 1Tb data archived including 5Gb of database size.

Questions:

- How much effort does it take (in days)? Counting preparing the servers, checking pre-requisites, planing, backup, upgrade, deployment of new clien/forms, live

- How much time does it take to upgrade from version 9 to version 10 on 2 cluster nodes. Estimative.

- Can this be done online? Must I have a full stop of archiving? So all my users don't have access to archives during the upgrade proccess? How much downtime? Estimative?

- Also, besides the upgrade document in the v10 DVD media, is there any other document / technote that I should read?

 

Thank you very much.

Kind regards,

NS

1 ACCEPTED SOLUTION

Accepted Solutions

MichelZ
Level 6
Partner Accredited Certified

Hi

First of all - this is a User-to-User forum. If you have an "urgent" question, kindly open up a support call with Symantec where you have a valid contract with appropriate reaction times.

To your questions:

- As your Servers already seem to meet the Software pre-requisites, and assuming you meet the hardware pre-requisites, the real "work" should be possible to be done in a day. This does not include testing, which varies heavily depending on the customer

- Which time do you mean? Installing binaries and doing the "basic" upgrade? 2 hours. Converting all the indexes to the new versions? Possibly weeks.

- Real downtime is probably about 4 hours, lifting both servers, doing basic upgrade, doing basic tests.

- The Upgrade Document is a very good start. You should also search for the "EV 10 Late Breaking News" document, and read it.

Cheers


cloudficient - EV Migration, creators of EVComplete.

View solution in original post

4 REPLIES 4

MichelZ
Level 6
Partner Accredited Certified

Hi

First of all - this is a User-to-User forum. If you have an "urgent" question, kindly open up a support call with Symantec where you have a valid contract with appropriate reaction times.

To your questions:

- As your Servers already seem to meet the Software pre-requisites, and assuming you meet the hardware pre-requisites, the real "work" should be possible to be done in a day. This does not include testing, which varies heavily depending on the customer

- Which time do you mean? Installing binaries and doing the "basic" upgrade? 2 hours. Converting all the indexes to the new versions? Possibly weeks.

- Real downtime is probably about 4 hours, lifting both servers, doing basic upgrade, doing basic tests.

- The Upgrade Document is a very good start. You should also search for the "EV 10 Late Breaking News" document, and read it.

Cheers


cloudficient - EV Migration, creators of EVComplete.

LCT
Level 6
Accredited Certified

I would strongly recommend that you engage your local Symantec Partner that provide Professional Services to guide and help you with your planning and upgrade processes.

JesusWept3
Level 6
Partner Accredited Certified
It will take longer to plan the upgrade than it will to perform the upgrade Determining pre reqs is easy enough just by installing the deployment scanner and just running the scans and seeing what it shows, the upgrade though based on two nodes will be done in about ten minutes depending on how quick your servers take to reboot etc The longer times to start looking at is converting your indexes and such which can be done after the upgrade, but as for your online question? No, the servers must have the services stopped in order to upgrade (which may cause a fail over)
https://www.linkedin.com/in/alex-allen-turl-07370146

MarkBarefoot
Level 6
Employee

Also, the time consuming parts can be the database upgrades/changes etc, and it sounds like you've got a fair amount of records in there. If you have FSA Archiving, I would point out the "Upgrade_Instructions" document, and the note about "Upgrading FSA metadata" and also the section "Requirements for upgrading the Enterprise Vault databases".