EV add-in not showing in Outlook

[M_Muellenbach]

Hi all, 

I have exactly the same problem. My user is activated, and I updated from Office 2013 to Office 2016.

After updating the Outlook Plugin to the newest Version the TAB is still not showing. 

What I tried so far:

- Remove and install again

- Check Regkeys

- Disable and re-enable the Plugin in Outlook

Nothing helped. 

Any ideas?

[TonySterling · Accepted solution]

As Gertjan said in the other thread, OL 2016 is not supported. It is not expected to work just yet.

[AndrewB]

you can keep an eye on the compatibility guide for updates on Office 2016 support.

http://www.veritas.com/docs/000097605

[WiTSend]

What verison of EV Add-in are you using?  I'm running Office16 with EV 12(beta) and it is working.  I have several users running O16 and EV11.1 and it's works as well.  I had to run the ResetEVClient a couple times, but finally got it to work.

[M_Muellenbach]

I am running 11.0.1.3474, which is working on one machine, but not on the other, which is quite strange. 

Anyway, can you copy me the download link for the BETA? I would be happy to give it a try. I would only need the Outlook Add-in. 

[AndrewB]

i dont know if you have access to it without being a partner but here's a link to information about the beta program. https://www-secure.symantec.com/connect/blogs/enterprise-vault-12-beta

[Pradeep-Papnai]

 Please refer below TN for new microsoft release.
"Enterprise Vault 11.0.1 support for new Microsoft releases"   http://www.veritas.com/docs/000004777