I'm planning upgrade my existing EV 9.0.2 to 9.0.3, all of our users currently using outlook 2010 with EV plug-in 9.0.2. Is the EV server support lower version client connection (including both outlook plug-in and owa extension) ?
Thanks and welcome for any comments.
Solved! Go to Solution.
Thanks you guys.
I did run evclientreset.exe before and after install the ev client 9.0.3, but no luck. It will show the http error when click and function under EV tab. The http error show as below:
Yes, I'm testing EV 9.0.3 Outlook Plug-in Http for my outlook 2010. I hv not EV 10.0.1 Preview Client installed.
Actually, I want to make sure that everythings fine after EV server upgraded to 9.0.3. Just wonder if the server can't working with newer client.
The error screen as below:
If you can check on IIS manager of EV server - EVAnon webdirectory under default web site - Properties - Can you make sure it is pointing to right location.
Sometimes after installation i find an extra "\" in location which causes Error 404. So just making sure.
I found that the different ver of EV client is connecting with different URL. Below is the URL for each EV client connect to.
EV Client 9.0.2
Archive Explorer URL:https://evserver1.kimengittest.local/EnterpriseVault/ArchiveExplorerUI.asp?server=EXCH-M1&mbx=SMTP:email@example.com&outlook=14
EV client 9.0.3
Archive Explorer URL:https://owa.kimengittest.local/enterprisevaultproxy/ArchiveExplorerUI.asp?server=EXCH-M1&mbx=SMTP:firstname.lastname@example.org&outlook=14