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EV10, firewall and indexing

Peable
Level 6
Employee Accredited Certified

Hi there,

I was verifing and updating index and got errors. In the EV event log I found the following:

The processing of the Upgrade Sub task has stopped following errors.

Upgrade Sub task ID: 11F5D41D869E84444920813AE129683101110000evsite_5261

Reason: ContentSource

Error Type: NonCritical

Description: Could not connect to the storage service on evserver01.messeffm.main.messefrankfurt.com. ArchiveId=[11F5D41D869E84444920813AE129683101110000evsite]

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=41352  

The system was migrated to EV10. The firewall of Windows Server 2008 R2 was enabled. Deployment Scanner didn't show problems.

I found a forum discussion about something similiar and switched of the W2k8R2 firewall. Suddently it was working.

Anyone an idea, what ports are required in addition to the verified and documented?

Regards, Jochen.

1 ACCEPTED SOLUTION

Accepted Solutions

Maverik
Level 6
3 REPLIES 3

Maverik
Level 6

I believe this is what you need.

http://www.symantec.com/docs/TECH62337

Richard_Knobloc
Level 4
Partner Accredited

You should enable Port 135 TCP in AND out

 

Richard

Maverik
Level 6

Hi,

 

Is this one resolved or any more queries?