Hello,
I'm using EV 8 SP3 since this weekend.
But I guess my question is not sp3 specific.
I want to export an archive to a pst, rename the original archive and create a new archive for that user. And finally import the exported pst.
When I do that, the shortcuts in the mail client ( MS outlook 2003 in my case) aren't repaired.
I followed the article
http://seer.entsupport.symantec.com/docs/273232.htm but when I do all the steps, no shortcuts are repaired.
As before with version 7.5 (2007) the shortcuts were automtically repaired. For that you had to delete the defaultVaultID in the ExchangeMailboxEntry table in the sql EnterpriseVaultDirectory database for the corresponding archive.
In the technote mentioned before there is no entry about deleting the defaultVaultID.
Can somebody tell me how I can get the shortcuts repaired (adjusted) in outlook?
I don't wont to recreate the shortcuts because then all duplicates are in the users mailbox.
Thanks for the help.
Regards,
JB