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EV80SP2 - Error in Patrol from EV

Hello all,

I've been notified by our monitoring team that they get tons of errors from Patrol-agent as below:

Out-of-range Alarm of global parameter 'ELMError' triggered on 'NT_EVINSTS.NT_EV_SYMANTEC_ENTERPRISE_VAULT_SUMMARY'.  2.00 > 0 on Wed Sep 16 07:44:23 2009 (Original message: Node:         SERVER.DOMAIN.XXX
Message group: WSOSB
Application:   NT_EVINSTS
Object:        NT_EV_SYMANTEC_ENTERPRISE_VAULT_SUMMARY
Severity:      Critical
Text:          Out-of-range Alarm of global parameter 'ELMError' triggered on 'NT_EVINSTS.NT_EV_SYMANTEC_ENTERPRISE_VAULT_SUMMARY'.  2.00 > 0
)
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<ITOMSGID:fd0285b0-a283-71de-0fa5-0a3275310000,New message>

Anyone seen this before?

This seems to started happening after the upgrade to 8.0SP2

Gertjan
Regards. Gertjan
3 Replies

Problem is this is not an EV

Problem is this is not an EV error and difficult to interpret.  Are you able to obtain any more details from agent or their support as to what this acutally means?

nop.

Hi don,

Not yet. I've placed this in the hands of our bmc people.

Gertjan
Regards. Gertjan

Cool, let us know when you

Cool, let us know when you get something back.