10-29-2014 03:28 AM
Hi,
I currently have a system with 1 EV9 server running both Storage and Indexing services. I'm looking to move the Indexing to a second server, keeping the Storage service on the first server (both servers and the SQL are on 'fast' network, storage, VMs etc..).
So I've built a second EV9 server, installed the Indexing service and created a closed Index. I'm looking for some help and advice with the below:
Any help or advice is greatly appreciated.
Thanks
Solved! Go to Solution.
10-29-2014 06:02 AM
When EV Creates an index for a user, it first looks at the Provisioning Group to see what Indexing server has been assigned, if thats unchecked, it then checks the Vault Store to see what Indexing Server has been assigned, if that is also unchecked, it looks at the Computer (EV Server) to check what the default indexing server is.
If none of these are set, then it creates the Index for a user on the Storage server.
So in the provisioning groups, tell it the default index server is server2
Then when users are enabled, their indexes get created on server2, otherwise they will be created on server1 where the storage service is
As for your current issue with running out of space. you are going to have to move the indexes, whether its to a new server or a new hard drive or what not, you cannot simply close the index location, because items will still grow..
You would have to follow these instructions
To move single users indexes from say E:\Enterprise Vault\Indexes\Index1 -> F:\Enterprise Vault\Indexes\Index2
https://www.youtube.com/watch?v=7TpRRYtdlKM
To move an entire Indexing Location (i.e. E:\Enterprise Vault\Indexes\Index1)
http://www.symantec.com/business/support/index?page=content&id=TECH35596
10-29-2014 04:28 AM
10-29-2014 04:34 AM
Thank you JW3, good to know I'm on the right track.
Any help on points 1 and 3?
Thanks
10-29-2014 04:43 AM
10-29-2014 05:40 AM
Thanks again JW3,
How do I 'on the provisioning groups you would then assign the default indexing server to be server2,!so that when new users are provisioned and enabled, their indexes are created on server2' the option I see is 'Override the inherited Indexing Service' in the properties, (also under the Targets, Exchange, Domain, Exchange Server properties).
Where is this defined if I'm overwriting it here?
When this is set, new archives go the new Indexing server and existing remain?
Regarding 'Then you'd follow the article to move indexes from one server to another, then when ev10 comes along it will roll over the indexes and start writing everything to a 64 bit index'
I have to roll to the second index ASAP, running out of space, do I then need to create another set of Indexes or will the closed Indexes convert to 64-bit and grow?
If I need a new third Index can I reclaim the old Index storage.
Lots of questions, I really appreciate the help.
10-29-2014 06:02 AM
When EV Creates an index for a user, it first looks at the Provisioning Group to see what Indexing server has been assigned, if thats unchecked, it then checks the Vault Store to see what Indexing Server has been assigned, if that is also unchecked, it looks at the Computer (EV Server) to check what the default indexing server is.
If none of these are set, then it creates the Index for a user on the Storage server.
So in the provisioning groups, tell it the default index server is server2
Then when users are enabled, their indexes get created on server2, otherwise they will be created on server1 where the storage service is
As for your current issue with running out of space. you are going to have to move the indexes, whether its to a new server or a new hard drive or what not, you cannot simply close the index location, because items will still grow..
You would have to follow these instructions
To move single users indexes from say E:\Enterprise Vault\Indexes\Index1 -> F:\Enterprise Vault\Indexes\Index2
https://www.youtube.com/watch?v=7TpRRYtdlKM
To move an entire Indexing Location (i.e. E:\Enterprise Vault\Indexes\Index1)
http://www.symantec.com/business/support/index?page=content&id=TECH35596
10-29-2014 06:30 AM
FYI, I've done this several times, both individual and a whole location, without any issues. Just follow the documents, and you'll be fine.
10-29-2014 07:28 AM
Thank you very much JW3, you've filled in an awful lot of the blanks in the documents and processes. The information about the default Index server is not something I'd come across anywhere in my research.
Final query for you, I've found the Provisioning Group Indexing option and the Computer/EV Server Indexing option but I cannot see a Vault Store setting, how do I get to the setting?
When EV Creates an index for a user, it first looks at the Provisioning Group to see what Indexing server has been assigned, if thats unchecked, it then checks the Vault Store to see what Indexing Server has been assigned, if that is also unchecked, it looks at the Computer (EV Server) to check what the default indexing server is.
10-29-2014 07:29 AM
Thanks for the support Gertjan, very limited practical information or case studies on this type of, I guess unusual, request.
10-29-2014 07:35 AM
In EV10, there is a tab on the Vault Store properties called Indexers. There you can define the indexing server. I am not sure about EV9 anymore.