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EV9 SP2 Issues

Simon_Butler
Level 5
Certified

Quick poll - Anyone seen the following issues with EV9 SP2 when using Centera (or any other storage)

  • Items stay in Pending - restart of storage service or backup mode cycle clears issue
  • Index and Storage errors (event IDs 6796 & 7264)
  • Items-on-hold errors logged when EV put in backup mode (Event ID 6621):

An exception has occurred.

Type: CStoreAccessor::PlaceHolds

Reference: ce

Reason: The Vault Store is currently in Backup Mode. (0xc0041b85)

 

Thanks,

Si

1 ACCEPTED SOLUTION

Accepted Solutions

Simon_Butler
Level 5
Certified

Just canvasing for others input.

If anyone has any other EV9 SP2 issues that are not on the published list I'd be interested in those too...mailbox archiving, journaling and discovery.

 

Thanks,

Si

View solution in original post

4 REPLIES 4

jim_leggett
Level 6
Employee Accredited Certified

Does the 6621 occur every 5 to 10 seconds?

Simon_Butler
Level 5
Certified

Seems to be anything betweeb 0 to 12 seconds between log entries.

Rob_Wilcox1
Level 6
Partner

I think someone in Support has already raised the issue of repeated 6621 events....  Jim, do you know if this is the issue Benoit is looking at?

Working for cloudficient.com

Simon_Butler
Level 5
Certified

Just canvasing for others input.

If anyone has any other EV9 SP2 issues that are not on the published list I'd be interested in those too...mailbox archiving, journaling and discovery.

 

Thanks,

Si