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EVENT ID:8390 generating

mathilakathh
Level 3

when ever users browse enteprise vault server through web browser its throwing 500 error message or simply error icon displaying and in the event viewer following message displaying:

 

he EnterpriseVault.DirectoryConnection object reported an error.
 
Unspecified error

Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetEnumerableArchivesXML} [.\DirectoryConnectionObject.cpp, lines {14144,14153}, built Dec 11 16:18:57 2012]

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error...


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Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          6/21/2013 5:36:33 PM
Event ID:      8390
Task Category: Web Application (WP)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      INMUM01EVAPP01.internal.testing.com
Description:
The EnterpriseVault.DirectoryConnection object reported an error.
 
Unspecified error

Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetNonDeletableArchivesByVaultStore} [.\DirectoryConnectionObject.cpp, lines {1036,1044}, built Dec 11 16:18:57 2012]

 

 

 

how to resolve these issue. please share your thoughts....

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

This is a duplicate of https://www-secure.symantec.com/connect/forums/event-id8390-web-application-error

Please use that thread for comments\replies.

View solution in original post

1 REPLY 1

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

This is a duplicate of https://www-secure.symantec.com/connect/forums/event-id8390-web-application-error

Please use that thread for comments\replies.