cancel
Showing results for 
Search instead for 
Did you mean: 

Emails in 2008 didn't get archived?

doctortt
Level 6
I have a user who's complaining about emails in 2008 not getting archived. Recent emails do get archived however.  What the problem could be? What are some things that I should check? Thanks
6 REPLIES 6

Maverik
Level 6
Would really need to review a dtrace of archiving task and a manual run now just again this user. Review of this should show you messages subject line and a iseligable note if item is eligable for archiving. If these messages are not eligable then need to see why on the Mali attributes of the messages concerned.

doctortt
Level 6

Hi,

How do you run a manual archive for this particular user only? I'm new to EV.

Thanks

MichelZ
Level 6
Partner Accredited Certified
Do a normal "Run Now" on the Archiving Task for the User's exchange server.
You are then presented with the choice to select a single mailbox only

Cheers

cloudficient - EV Migration, creators of EVComplete.

doctortt
Level 6
Hi,

Correction - recent messages of this mailbox have not been archived since dec 2008.  I will do a run now and see how it goes.

AndrewB
Moderator
Moderator
Partner    VIP    Accredited
You can check to see if archiving is suspended for this mailbox.

MichelZ
Level 6
Partner Accredited Certified
You could also do a "Run Now" in Report mode.
You will get a file in the /Reports dir which tells you if there are items eligible for archiving or not.

Cheers

cloudficient - EV Migration, creators of EVComplete.