I have a user who's complaining about emails in 2008 not getting archived. Recent emails do get archived however. What the problem could be? What are some things that I should check? Thanks
Would really need to review a dtrace of archiving task and a manual run now just again this user.
Review of this should show you messages subject line and a iseligable note if item is eligable for archiving. If these messages are not eligable then need to see why on the Mali attributes of the messages concerned.
You could also do a "Run Now" in Report mode.
You will get a file in the /Reports dir which tells you if there are items eligible for archiving or not.