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Emails with reminder set are being unvaulted without a flag

Hi,

There is a situation:

- default policy not to proceed the items with pending reminders set

- oversized emails (> 4MB) are being vaulted during daily Archiving task processing

- some of the oversized emails have reminders set by the users

Also other emails (less than 4 MB in size) with reminders set are manually vaulted

Result: 

On the next day oversized emails appears vaulted. Unvaulting them clear the reminder.

Also manually vaulted emails are being restored with reminder cleared off.

 

Any ideas?

1 Solution

Accepted Solutions
Accepted Solution!

you can go here

you can go here https://www-secure.symantec.com/connect/idea/could-we-please-have-option-prevent-archiving-e-mails-outlook-follow-flags-set and vote for the idea by clicking on the thumbs up button and leave comments for EV product management to see why this is important for your business

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3 Replies

have a look at this

have a look at this post

https://www-secure.symantec.com/connect/forums/how-not-archive-flagged-messages

thanks for help. Can't use

thanks for help. Can't use offered solutions as they are not compliant with our policies.
So I can assume removal of the reminders during unvaulting is by design?

Accepted Solution!

you can go here

you can go here https://www-secure.symantec.com/connect/idea/could-we-please-have-option-prevent-archiving-e-mails-outlook-follow-flags-set and vote for the idea by clicking on the thumbs up button and leave comments for EV product management to see why this is important for your business

View solution in original post