10-27-2010 06:19 AM
EV Folks,
I have a client that is having an issue with not being able to import employees from Active Directory to EV 9.0. Her are a couple of lines from the app log and the event log:
10/26/2010 | 7:30:54 PM | EV Accelerator Service | Error | None | 35 | N/A | USHOUCA01 | APP AT - Customer ID: 2 - An error occured while synchronising employee details for 'CORP\phifee'. System.Data.SqlClient.SqlException: Cannot insert duplicate key row in object 'dbo.tblAddressUser' with unique index 'IX_tblAddressUser_EmployeeID'. at KVS.Accelerator.ActiveDirectory.Profile.UpdateDS(SyncProfileDS ds) at KVS.Accelerator.Server.CentralProfileSynchroniser.SynchroniseEmployeeProfile(SyncProfileDS profileDS) |
10/26/2010 | 6:57:47 PM | Accelerator AD Synchronizer | Warning | None | 27 | N/A | USHOUCA01 | APP AT - Customer ID: 2 - Could not find CORP\kkaminsk, the user may have been deleted. System.Runtime.InteropServices.COMException (0x80072116): Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0x80072116) at ActiveDs.NameTranslateClass.Set(Int32 lnSetType, String bstrADsPath) at KVS.Accelerator.Common.ADConnection.GetEntry(String principalLogin, String guid, String& modifiedLogin) at KVS.Accelerator.ActiveDirectory.ADProfileSynchroniser.SynchroniseADEmployeeProfile(ProfileRow profileRow, StringCollection& allEmailAddresses, StringCollection& allDisplayNameAddresses, PropertyCollection& ADUserProps, String& ADSyncError) |
All of these users exist in AD, but every one of the employees are not synchronizing.
Any help on this would be greatly appreciated.
Thanks!
-John