04-18-2014 02:48 AM
Dears, I am using Mac OSX 10.8.5. I setup office 2011 for mac. The office version is 14.2. I installed enterprise vault 10.0.2.1057.
Now the probelm is that I couldn't view the archived email with vault client. When I click the view icon, the email will refresh, no any changing. If i click "restore" , it will show: unable to restore because you don't selected any archived items
Other user who are using same version outlook and enterprise vault, no problem.
I have checked some settings following forum suggestion. The user is Mac usr, ID is 2. It seems anything right, but failed.
I need help.
Best,