Hello,
We are using EVault 10 to Archive our Exchnage 2007 and 2010 mailboxes. At this moment EVault has 141 Indexes with 'Missing Items' (as show by the Index Volumes Browser
I would like to fix this but nothing so far seems to work.
Choosing Rebuild gisves likes like this:
Rebuild index volume started at 02-03-2012 08:35:14
Archive Name: Achmad, Veronique
Archive Id: 1804ADA95B649CF44AF1B2F2EC6F00AED1110000entvault
Rebuild Scope: Index Volume
Index Volume Identity: 1726
Index Volume Range: 1-9814
Root Path Id: 19AFDA915DB3281438BDF6ADB497973091810000entvault
Folder: 1804ADA95B649CF44AF1B2F2EC6F00AED1110000entvault
Root Path: K:\Indexing
Index Server: entvault1.pggm-intra.intern
Volume Type: 32-bit
02-03-2012 08:35:15 Estimated items to index: 9814
02-03-2012 08:35:15 Creating new hidden index volume.
02-03-2012 08:35:15 Hidden index volume created with identity 10595 and sequence number range 1-9814
02-03-2012 08:35:15 Setting the following source index volumes to read only:
02-03-2012 08:35:15 Volume identity: 1726, Range: 1-9814
02-03-2012 08:35:15 Source index volumes have been set to read only.
02-03-2012 08:35:23 Adding items to the new index volume.
02-03-2012 08:48:46 The following items failed to be indexed into the new index volume:
SeqNo SSID URL Error Code Raw Error
6993 653000000000000~200906071919450000~0~2A54C5AEDEB8492A9E01C05A1DE119E http://entvault1.pggm-intra.intern/EnterpriseVault/download.asp?VaultID=1804ADA95B649CF44AF1B2F2EC6F... 100 Error encountered whilst trying to fetch item Sequence Number '6993' Item Identifier '653000000000000~200906071919450000~0~2A54C5AEDEB8492A9E01C05A1DE119E'
02-03-2012 08:53:00 Completed adding items to the new index volume.
02-03-2012 08:53:00 Replacing the old index volume information with the new index volume information in the Vault Store database.
02-03-2012 08:53:00 Completed replacing the old index volume information with the new index volume information in the Vault Store database.
02-03-2012 08:53:00 Replacing the old index volume with the new index volume in the Directory database.
02-03-2012 08:53:00 Completed replacing the old index volume with the new index volume in the Directory database.
02-03-2012 08:53:00 The following source index volume identities have been marked for deletion, and will be deleted automatically: 1726
02-03-2012 08:53:00 This stage of the rebuild has completed. Summary:
02-03-2012 08:53:00 Index Volume Identity: 10595
02-03-2012 08:53:00 Index Volume Range: 1-9814
02-03-2012 08:53:00 Items indexed: 9813 including 15 item(s) with missing content
02-03-2012 08:53:00 Failed items: 1
02-03-2012 08:53:00 Total items processed: 9814
02-03-2012 08:53:00 The rebuild has completed this stage.
02-03-2012 08:53:00 Rebuild summary:
02-03-2012 08:53:00 Total items indexed: 9813, 15 item(s) with missing content
02-03-2012 08:53:00 Total failed items: 1
02-03-2012 08:53:00 Total items processed: 9814
02-03-2012 08:53:00 The rebuild has completed successfully and reported some issues.
For more information, see the online index troubleshooting technical note at:
http://www.symantec.com/docs/TECH160420
So it seems that EVaul tis trying to Rebuild an 32bit index. Which is weird. When looking at the properties of the Exchange Mailbox (EVault Console -> Archives -> Exchange Mailbox) I only see a 64bit index for the mailbox
Has anybody seen the same behavour? And knows the solution?
Thanks in advance!
Coen van Dijk
