07-02-2018 11:46 PM
I need you help!
I have 2 problems:
1. When I export journal mb to pst, storage space doesn't decrease. I don't know how I can delete correctly message from storage EV
2. Retention categories delete messages auto or only manual?
07-03-2018 03:48 AM
Exporting a Journal Archive (archive in general) does not delete the items from storage. You specifically need to select that when exporting, and it must be 'allowed' (site, retention wise)
Retention categories delete automatically provided you have the Storage Expiry running. (site setting).
Even then, your storage migth not decrease immediately, due to using sharing and collections (look for 'sparse collections' to find article describing that.)