Hi, I'm hoping somebody could help me out with a Enterprise Vault 11.0.1 interacting with Exchange 2013. I have two Exchange 2013 servers and I am not able to currently archive e-mail on them.
When I start up the task in EV manager I get the following event log error. I have checked that the mailbox has not been hidden, that the server is running and that the vault service account has sufficient permissions on the server.
I also have done a dtrace while starting up the tasks and I get a couple errors in the dtrace. I've also attached the dtrace to the post.
Any ideas would be helpful!
Thanks!
- Tim
11776 10:48:24.657 [22448] (ArchiveTask) <14912> EV:H {CMAPISession::CreateMapiSession} (Exit) Status: [An event was unable to invoke any of the subscribers (0x80040201)]
11822 10:48:24.693 [22448] (ArchiveTask) <14912> EV:H {CMAPISession::GetMapiSessionFromPoolEx} (Exit) Status: [An event was unable to invoke any of the subscribers (0x80040201)]
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 2/17/2016 12:53:02 PM
Event ID: 3460
Task Category: Archive Task
Level: Error
Keywords: Classic
User: N/A
Computer: SD-EV-ARC.corp.ashn.com
Description:
The Task 'Exchange Mailbox Archiving Task for SD-MBX2' failed to log on to Exchange server 'SD-MBX2' using mailbox 'SMTP:kvssvc@ashn.com'. Check that the mailbox has not been hidden, that the server is running and that the vault service account has sufficient permissions on the server.
Enterprise Vault used the following settings for the Outlook Anywhere connection to Exchange 2013:
Proxy server: 'http://sd-cas1.corp.ashn.com'
Requires SSL: 'False'
Certificate principal: ''
If these settings are correct, check that the servers are responding.
Note that Enterprise Vault auto-discovers the proxy server and certificate principal unless you have configured them explicitly in the target domain's properties in the Administration Console, in which case you should check the settings you have made.
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3474&error=V-437-3460
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Enterprise Vault " />
<EventID Qualifiers="49156">3460</EventID>
<Level>2</Level>
<Task>19</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-17T20:53:02.000000000Z" />
<EventRecordID>53884</EventRecordID>
<Channel>Symantec Enterprise Vault</Channel>
<Computer>SD-EV-ARC.corp.ashn.com</Computer>
<Security />
</System>
<EventData>
<Data>Exchange Mailbox Archiving Task for SD-MBX2</Data>
<Data>SD-MBX2</Data>
<Data>SMTP:kvssvc@ashn.com</Data>
<Data>http://sd-cas1.corp.ashn.com</Data>
<Data>
</Data>
<Data>False</Data>
</EventData>
</Event>
