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Enterprise Vault 12 Server Migration tool not working

akhandakar
Level 2

I am having issue with migrating our current EV server to new hardware. I am using EV version 12.1 and I have used the latest version of EV Migration tool. The Enterprise Vault 12 Server Migration Wizard export from old EV Server ran smoothly, but stuck with an error when importing the EV migration package to destination server. The error was "The Maximum supported vision of Enterprise Vault that is supported by this tool is version 12.0". Does anyone know where can I get the latest version of "Enterprise Vault 12 Server Migration tool" or do you know any other way to deal with the situation. Thank you in advance. If the tool doesn’t work, can I go with the ancient disaster recovery process?

Version.jpgMigration error.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi mate,

This is expected behavior. The wizard can only be used to migrate an EV 11.0.1 server to EV 12.0 (or EV 11.0.1 to EV 11.0.1). It cannot be used to migrate an EV 11.0.1 server to EV 12.1. This is stated in the article: 

Enterprise Vault 12 Server Settings Migration wizard: http://www.veritas.com/docs/000107844

This being said, you have 2 options:

  1. On the target server, install the same version of EV that is installed on the source server, then re-run the Migration wizard in import mode again.
  2. Migrate the by using the DR procedure. Note, you will have to install the same EV version like on the source server for this to work.

Used both methods dozens of times and both work well. Hope this helps.

--Virgil

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3 REPLIES 3

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi mate,

This is expected behavior. The wizard can only be used to migrate an EV 11.0.1 server to EV 12.0 (or EV 11.0.1 to EV 11.0.1). It cannot be used to migrate an EV 11.0.1 server to EV 12.1. This is stated in the article: 

Enterprise Vault 12 Server Settings Migration wizard: http://www.veritas.com/docs/000107844

This being said, you have 2 options:

  1. On the target server, install the same version of EV that is installed on the source server, then re-run the Migration wizard in import mode again.
  2. Migrate the by using the DR procedure. Note, you will have to install the same EV version like on the source server for this to work.

Used both methods dozens of times and both work well. Hope this helps.

--Virgil

Hi Virgil

Thank you for your reply. I am going with re DR process.

Regards,

Arif

Hi Akhandakar,

 

We have seen cases where the issue is due to a missing instal on the EV Server side:

Visual C++ Redistributable Packages for Visual Studio 2013

Download  vcredist_x86.exe

https://www.microsoft.com/en-us/download/details.aspx?id=40784

Cylon R.