cancel
Showing results for 
Search instead for 
Did you mean: 

Enterprise Vault Archiving Task Isn't Working

Nials
Level 3

Hi,

The Archiving Task isn't working. Ran DTrace and got the following error.

2 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function
SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| |
3 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value
has failed. Attribute supplied Name.| |
4 08:55:57.880 [28452] (RetrievalTask) <22656> EV~E Event ID: 2257 The Retrieval
Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors.
|
5 08:55:57.896 [14552] (RetrievalTask) <25564> EV~E Event ID: 3080 The version of
the Exchange server xxx is not compatible, the Task will shut down |
6 08:55:57.911 [14552] (RetrievalTask) <25564> EV~E Event ID: 2257 The Retrieval
Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. |
9 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function
SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| |
10 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value
has failed. Attribute supplied Name.| |
11 08:56:18.020 [25920] (RetrievalTask) <26224> EV~E Event ID: 2257 The Retrieval
Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors.
|
12 08:56:18.051 [23580] (RetrievalTask) <27920> EV~E Event ID: 3080 The version of
the Exchange server xxx is not compatible, the Task will shut down |
13 08:56:18.067 [23580] (RetrievalTask) <27920> EV~E Event ID: 2257 The Retrieval
Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. |
15 08:56:29.767 [23436] (ArchiveTask) <25136> EV:M CQMonitor::MQ
Queue:VaultServer\Private$\Enterprise Vault Storage Archive Status:1
16 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |A call to the system function
SafeArrayGetElement() failed with|The parameter is incorrect.|Internal reference: GAV| |
17 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 8392 The
EnterpriseVault.DirectoryVault object reported an error.| |An attempt to retrieve an attribute value
has failed. Attribute supplied Name.| |
18 08:56:38.175 [27072] (RetrievalTask) <23968> EV~E Event ID: 2257 The Retrieval
Task '164532C49B3D58848A316314CA09FA98F1012000donbonevs001' could not be started due to startup errors.
|
19 08:56:42.809 [26952] (RetrievalTask) <27916> EV~E Event ID: 3080 The version of
the Exchange server xxx is not compatible, the Task will shut down |
20 08:56:42.824 [26952] (RetrievalTask) <27916> EV~E Event ID: 2257 The Retrieval
Task 'Exchange Mailbox Archiving Task for xxx(Retrieval)' could not be started due to startup errors. |

Thanks in advance.

1 REPLY 1

CConsult
Moderator
Moderator
Partner    VIP   

Hi,

you will need to provide more information.

Is it a new installation? When did it stop. Only Archiving Task or also other Tasks?

Does the archiving process run but not process with archiving mails?