01-17-2013 03:48 AM
Hi All,
We are facing an issue, where the backup flags are not clearing on the daily checks and we are getting the below error message
41008 There are 5XXX savesets that have not yet been backed up or replicated for Vault Store 'Mailbox VS 1'.
Solved! Go to Solution.
01-17-2013 04:12 AM
01-17-2013 03:57 AM
How are your backups configured?
01-17-2013 04:12 AM
01-17-2013 04:13 AM
Here is a (generic) document, with links to more specific documents:
http://www.symantec.com/docs/TECH172279
01-17-2013 04:14 AM
01-17-2013 04:23 AM
Current it is backing up the Index disks and open Archive daily and the closed archives at weekends.
If above information is not correct, help me on where to find the backup configuration?
Also, Can we upgrade to new version?
01-17-2013 04:26 AM
Error message which I mentioned is not appearing daily, it is occuring only for few days and last week when error occurs.. users were unable to access their vaulted emails. we did a service restart of EV and the issue get resovled
01-17-2013 04:32 AM
Okay.. step by step.. what happens at backup time?
What puts EV into backup mode?
How is the backup done?
What takes EV out of backup mode?
Yes you can upgrade to a new version. No it won't fix this issue. 9.0.4 R1 Cumulative Rollup 2 is the latest in the 9 stream.
01-17-2013 04:40 AM
Rob, I'm sorry.. Im not good enough in EV to answer your questions. Can you please guide me on how can I check and answer you?
You mentione "No it won't fix this issue." I hope you mentioned that our EV Service Restart wont fix the issue... Right?
01-17-2013 04:43 AM
The guides of how to check about backups is given in the previous posts. At least they are a starting point. There are too many intricacies in environment to be able to say 'go here and click this, it will tell you'.
You said:
<snip>
Current it is backing up the Index disks and open Archive daily and the closed archives at weekends.
</snip>
I am asking for you to elaborate on this. What is 'it', and is 'it' switching in and out of backup mode for you.
My answer about versions .. related to this.
<snip>
Also, Can we upgrade to new version?
</snip>