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Enterprise Vault & IE9

CCCIT
Level 3

Has anyone else experienced that after installing IE9 on a client and access OWA the EV toolbar is no longer accessable?  What is the work around or solution for this?

 

 

Running EV 9 SP1 , WK8 SP2 64bt, Exchange 2003

Victor

MCTS / SCS (EV9)

1 ACCEPTED SOLUTION

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified

Best you can do is talk to your symantec representatives and see when they can give you a timeline, at this point in time its most likely going to be EV10 that certifies against EV9, but really it just comes down to the fact that you should tell your users to use other browsers at their own risk and if something breaks then you're not responsible for if something doesn't work

For instance i'm sure other departments have the same stance towards browsers , such as using Firefox or Chrome against OWA before OWA2010 was released, or maybe other internal tools that may have compatibility issues etc

https://www.linkedin.com/in/alex-allen-turl-07370146

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6 REPLIES 6

JesusWept3
Level 6
Partner Accredited Certified

I guess the solution is not to use IE9 because its not been certified and isn't on the compatibility charts

https://www.linkedin.com/in/alex-allen-turl-07370146

CCCIT
Level 3

Yes, thats what i was thinking, but we have already had some savy users manually install IE9 and put in helpdesk tickets.  Hopefully someone  out here has a solution for it.

JesusWept3
Level 6
Partner Accredited Certified

Best you can do is talk to your symantec representatives and see when they can give you a timeline, at this point in time its most likely going to be EV10 that certifies against EV9, but really it just comes down to the fact that you should tell your users to use other browsers at their own risk and if something breaks then you're not responsible for if something doesn't work

For instance i'm sure other departments have the same stance towards browsers , such as using Firefox or Chrome against OWA before OWA2010 was released, or maybe other internal tools that may have compatibility issues etc

https://www.linkedin.com/in/alex-allen-turl-07370146

CCCIT
Level 3

OK...thanks & I will

WiTSend
Level 6
Partner

Run IE9 and click on the compatability mode icon in he address bar. 

CCCIT
Level 3

Yep did that, didnt work....did that work for you?