cancel
Showing results for 
Search instead for 
Did you mean: 

Enterprise Vault Issue

ojay4real
Level 3
Partner Accredited

Hello,

I tried adding a file server as target on the vault admin console but the VAC crashes with the response below:

Capture_3.PNG

 

Also attached is a log from the dtrace done. Highlighted in yellow towards the end of the log is possible error.

Kindly assist. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

ojay4real
Level 3
Partner Accredited

Yes it got resolved, i did a rerun of the installation disk. Thanks

View solution in original post

7 REPLIES 7

Rob_Wilcox1
Level 6
Partner

What version, and service pack of EV is this? Is it directly on the EV server, or a remote console?

Working for cloudficient.com

ojay4real
Level 3
Partner Accredited

Thanks Rob,

The Enterprise Vault product version is 10.0.4.1189 installed on Microsoft Windows Server 2008 R2

It occurs directly on the EV server.

Anticipate your response.

ojay4real
Level 3
Partner Accredited

Thanks Rob,

The Enterprise Vault product version is 10.0.4.1189 installed on Microsoft Windows Server 2008 R2

It occurs directly on the EV server.

Anticipate your response.

Rob_Wilcox1
Level 6
Partner

I would suggest logging a call with Symantec Support. You may also, before that, if you haven't already:

 

a/ Reboot the EV server

b/ Check what Antivirus exclusions you have got in place

c/ Install the console on a Workstation .. and try from there.

Working for cloudficient.com

Rob_Wilcox1
Level 6
Partner

Did you resolve this issue?

Working for cloudficient.com

ojay4real
Level 3
Partner Accredited

Yes it got resolved, i did a rerun of the installation disk. Thanks

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi Ojay,

Can you mark one of the entries as 'solution'?

thanks.

Regards. Gertjan