cancel
Showing results for 
Search instead for 
Did you mean: 

Enterprise Vault New-App -organizationapp

btrowdy
Level 3

I can get the new-app to register with individual mailboxes, however when I try to use the -organizationapp I get a connection failed message. It looks like the command is trying to bind to the system attendant on my Exchange 2007 environment. I am running this from my Exchange 2013 mbx server. I checked and I do have the right role permissions.

 

We are moving from Exchange 2007 to Exchange 2013. We have an EV 10.4 environment.

 

Command

 

$Mbx = get-mailbox "mailbox"
   
New-App -OrganizationApp -DefaultStateForUser:enabled -Url '
    ("http://EV_server/EnterpriseVault/OfficeMailAppManifest.aspx?LegacyMbxDn=" +
    $Mbx.LegacyExchangeDN + "&BaseURL=https://external_access_server/EnterpriseVault")

I'm not exactly sure that the "mailbox" should be as this is supposed to be organization wide. I just passed in my mailbox that is sitting on the 2013 side.

 

Error

 

 + $Mbx.LegacyExchangeDN + "&BaseURL=https://external_access_server/EnterpriseVault")
Creating a new session for implicit remoting of "New-App" command...
Cannot open mailbox /o=MyDomainName/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EX2K7SERVER/cn=Microsoft System Attendant.
    + CategoryInfo          : NotSpecified: (mydomain.loc...nts/John Smith:ADObjectId) [New-App], ConnectionFailed
   TransientException
    + FullyQualifiedErrorId : [Server=E13MB01,RequestId=0522-8d7f-46dd-97fe-3e245ee,TimeStamp=4/1/2015 1
   :56:15 AM] [FailureCategory=Cmdlet-ConnectionFailedTransientException] BFD30F92,Microsoft.Exchange.Management.Exte
  nsion.NewApp
    + PSComputerName        : ex13mb01.mydomain.local
 

4 REPLIES 4

RichardG
Level 5
Employee

The mailbox is used to generate a manifest that will cause the client to load the EV Mail App from the EV storage server that holds the EV archive for the given mailbox. This is an optimisation for when the EV Mail App is configured for individual users - the App can always get the archive data for the user locally.

 

When configuring as an OrganizationApp this optimisation is not possible as all users have to use the same URL in the generated manifest. Any mailbox LegacyExchangeDN can be used in the New-App cmdlet as long as it is EV enabled. Those users with archives that are not on the EV storage server associated with the LegacyExchangeDN will incur a slight performance hit as their archive data has to be retrieved from a different EV storage server.

 

btrowdy
Level 3

I still get an error connecting when the -organizationapp switch is used. It appears to be tryng to connect to the system attendant mailbox on the Exchange 2007 server side of th house. I am still in a mixed 2007/2013 environement. I am using a mailbox on the 2013 side that is EV enabled (passing in my own mailbox).

 

Any suggestions on how to fix this?

 

Do you feel it's better to just roll this out at the mailbox level? I only have one EV server.

 

 

 

RichardG
Level 5
Employee

From an EV perspective I don't see why you should need to roll out at the mailbox level as long as you want all Exchange 2013 users to get the App, and there is only one EV server. Rolling out as an org app makes management of the app easier when users join etc.

I've not seen the error that you report. Maybe it is to do with your mixed environment. You could try to deploy one of the basic Mail Apps that ship with Exchange 2013 at the organisation level. If that fails in a similar way then the problem lies with the Exchange environment and rules out EV.

That might leave you having to deploy at the mailbox level.

 

SamBusinessCont
Level 3
Partner Accredited

Hi Everyone,

Need an urgent help help on an issue with Enterprise vault app.

Customer has implemented EV 11.0 with Outlook 2013 on windows 2012. IE Version 11.

He has one external domain and one internal domain.

In internal domain he has created a dns alias name for the ev server mapped to the hostname of the server so that in future if he wants to add another server he can do that.

We created a certificate with name of external domain and kept the Subject Alternative Name as the name of the ev server in internal domain.

As of now everything is working fine except when we try to open the Enterprise vault add in for Outlook it is showing an error "Page cannot be displayed" in it.    

As well when we try to open the below mentioned url's in IE it throws Java script errors : 


https://appsforoffice.microsoft.com/lib/1.0/hosted/office.jshttps://ajax.aspnetcdn.com/ajax/3.5/MicrosoftAjax.js 

- Tried to check Fidler Trace, however unable to capture the Http Traffic

Please suggest we need urgent help in this.

 

Regards,

Expecting a response.