02-15-2012 10:53 AM
Hi All -
I have a very simple issue and wondering if and how other people have managed it. Basically I have a group of users leaving one branch of our office and migrating to another. The current users are on Enterprise Vault, but in their new roles they will move to a network that we dont have Enterprise Vault workign with. The users would like to retain all their mail.
I can easily export the mail to PST, or do a force restore, I am just wondering about the shortcuts. The users have grown accustomed to simply filing the mail into their inbox folders and letting EV do the archving. WHat is the best practice way to get them their mail back with the least amount of headaches?
Has anyone run into similar problem? How did you solve it?
Solved! Go to Solution.
02-15-2012 11:07 AM
Best thing to do is to do a restore to the mailbox (if you have the quota to support it) and that will replace the shortcuts with the original email.
Other than that, you could export to a PST file and then just delete the shortcuts from the mailbox
02-15-2012 11:07 AM
Best thing to do is to do a restore to the mailbox (if you have the quota to support it) and that will replace the shortcuts with the original email.
Other than that, you could export to a PST file and then just delete the shortcuts from the mailbox
02-15-2012 02:33 PM
02-16-2012 05:50 AM
CareFree -
Thank you for the feedback. The problem I will run into (and doing a test I already have) is that the amount of mail archived by EV exceeds the users allowed Quota. Whats the best way around this? I see that there is a possibility to restore by date range which could be tricky. The current user has an inbox with many folders within the inbox. The mail is archived from those folders. I basically want to restore everything back to original and then let the user move those mails to PST file. This was the reason for originally exporting to PST.
02-16-2012 07:31 AM
then you are going to have to expand the quota