cancel
Showing results for 
Search instead for 
Did you mean: 

Enterprise Vault Search icons not displayed in Internet Explorer or Outlook.

Hello together,

a customer have the problem described in this technote.
https://www.veritas.com/content/support/en_US/article.100047794

He cant disable the "Block untrusted fonts" setting via GPO due internal districtions.
Also this setting is a recommendation from microsoft.

Is it possible to configure another font for the websearch?
Or is it possible to install the WOFF font used for the websearch on clients manually?
Is EV 14 using the Edge browser as standard browser?

The fonts are from this toolkit:
https://fontawesome.com

https://www.veritas.com/support/en_US/article.100033693

Kind regards,

Lucas

 

1 Solution

Accepted Solutions
Accepted Solution!

Re: Enterprise Vault Search icons not displayed in Internet Explorer or Outlook.

Hi Lucas

Enterprise Vault search is an intranet site so as recommended by MS it should be fine to create a GPO to allow the fonts to be downloaded. Please see below my response to your queries.

Is it possible to configure another font for the websearch?

Amol >> Sorry that is not possible.

Or is it possible to install the WOFF font used for the websearch on clients manually?

Amol >> I am sure it will not work out of the box.

Is EV 14 using the Edge browser as standard browser?

Amol >> Enterprise Vault supports all the modern browsers like Chrome, Firefox, Safari and Edge when you launch EV search in a standalone browser. However when launched within Outlook, EV search will use Internet Explorer as IE is the default browser within Outlook integrated mode.

I hope this helps. Let me know if you need more information

Regards Amol

View solution in original post

2 Replies
Accepted Solution!

Re: Enterprise Vault Search icons not displayed in Internet Explorer or Outlook.

Hi Lucas

Enterprise Vault search is an intranet site so as recommended by MS it should be fine to create a GPO to allow the fonts to be downloaded. Please see below my response to your queries.

Is it possible to configure another font for the websearch?

Amol >> Sorry that is not possible.

Or is it possible to install the WOFF font used for the websearch on clients manually?

Amol >> I am sure it will not work out of the box.

Is EV 14 using the Edge browser as standard browser?

Amol >> Enterprise Vault supports all the modern browsers like Chrome, Firefox, Safari and Edge when you launch EV search in a standalone browser. However when launched within Outlook, EV search will use Internet Explorer as IE is the default browser within Outlook integrated mode.

I hope this helps. Let me know if you need more information

Regards Amol

View solution in original post

Re: Enterprise Vault Search icons not displayed in Internet Explorer or Outlook.

Thanks Amol for your reply.

That answers my questions.