Enterprise Vault System Mailboxes

We are implementing Enterprise Vault 11 in Our customer. The customer have a DAG with two servers (Echange 2010). We have 4 databases

All the databases are mounted on 1 server and dismounted on the second server:

I have created one vault service account ev_vsa with the require permissions and 4 systems mailboxes in each databases EvsysMbx1,EvsysMbx2,EvsysMbx3,EvsysMbx4.

I have run theses scripts on Exchange Management Shell

SetEVExchangePermissions.ps1 -user 
example\ev_vsa

SetEVThrottlingPolicy.ps1 -user example\ev_vsa

Again I run the following commands on exchange Management shell for each system mailbox

Add-ADPermission -Identity EVSysMbx1 -User 
ev_service -AccessRights ExtendedRight -ExtendedRights “Send As”

Add-ADPermission -Identity EVSysMbx2 -User 
ev_service -AccessRights ExtendedRight -ExtendedRights “Send As”

Add-ADPermission -Identity EVSysMbx3 -User 
ev_service -AccessRights ExtendedRight -ExtendedRights “Send As”

Add-ADPermission -Identity EVSysMbx4 -User 
ev_service -AccessRights ExtendedRight -ExtendedRights “Send As”

But we got error when we trying to enable mailbox. The exchange Archiving task failed. I need your help.

Thanks,

Ekra Thierry

13 Replies
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Operating Systems is Windows

Operating Systems is Windows Server 2012 R2

 

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can you paste the full event

can you paste the full event from the logs? oh and you dont need so many system mailboxes. 1 per task or per exch server so with 2 exch servers i can only see you needing a mex of 2 ev sys mbx.

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Without seeing the actual

Without seeing the actual event, However I would recommend that you create 1 (one) EV system account mailbox per server, put it in a non-replicating db on the server and use it when you configure the archiving task for that server.

 

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Yesterday We put two

Yesterday We put two databases of the server 2. Now we can create an exchange archiving task on the server 2. But the problem is that we can't enable mailboxes. It fails atfer a long time. So For your explanation  I will create 2 system maiboxes one for each server. 

and I will execute these commands in exchange management shell:

 

SetEVExchangePermissions.ps1 -user  example\ev_vsa

SetEVThrottlingPolicy.ps1 -user example\ev_vsa

On the server 1 

Add-ADPermission -Identity EVSysMbx1 -User ev_vsa -AccessRights ExtendedRight -ExtendedRights “Send As”

On the server 2

Add-ADPermission -Identity EVSysMbx2 -User 
ev_vsa -AccessRights ExtendedRight -ExtendedRights “Send As”

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Find in attachments the logs

Find in attachments the logs

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Error

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can you, using the EV service

can you, using the EV service account, create a profile in Outlook and open the system mailboxes?

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Yes it match successfully

Yes it match successfully

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See the Dtrace log.   I think

See the Dtrace log.

 

I think that the exchange permissions has not been successfully. I do a recapil

2 exchange servers (MS-01 and MS-02)

4 Databases ( 2 mounted on MS-01 and MS-02)

I have created vaut service account ev_vsa and 2 system maiboxes

in echange management shell

SetEVExchangePermissions.ps1 -user example\ev_vsa

SetEVThrottlingPolicy.ps1 -user example\ev_vsa

Add-ADPermission -Identity EVSysMbx1 -User ev_vsa -AccessRights ExtendedRight -ExtendedRights “Send As”

On the server 2

Add-ADPermission -Identity EVSysMbx2 -User 
ev_vsa -AccessRights ExtendedRight -ExtendedRights “Send As”

both exchange archiving tasks failed and we can't enable mailbox

 

Thanks,

Ekra Thierry

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Hi , Please help me to

Hi ,

Please help me to resolve this issue. What is the difference between the vaut service account and the system mailboxes. I want to know if the system mailbox is the vault service account. and the correct commande to give the "send as" permission to this mailboxes

 

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The Vault Service account is

The Vault Service account is the account with permisions to run EV and all it's services, plus permissions to the various data locations.  The system mailbox accounts are mailboxes that exist on each Exchange server to facilitate the MAPI connections and data movement.  I've never logged into the system mailbox account in my environment, don't even know what the passwords are.  The Vault Service account does all the work.

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Hi, I have run these commands

Hi,

I have run these commands on output file on Exchange Management Shell

Please can you check is there are been set.

 

Thanks,

 

Ekra Thierry

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Hi Witsend, Thanks very much

Hi Witsend,

Thanks very much for your time. We got the same problems the two archiving task are already failed.

Please Can you help me to solve the problems. I have run the Dtrace for Archiving task for enable mailboxes. You can see them in the two attachments "Dtrace".

Regards,

Ekra Thierry